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RBS: Select current account reviews

Name: Select current account
Rating: 4.12 (241 reviews)

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4.06

Based on 241 reviews, last reviewed 8th Aug 2025

89% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

61%

13%

10%

Latest highest rating:

5

RBS Mobile Banking App is Superb! RBS Basic current account has a mobile banking app that is modern and user friendly. Reviewed on: 13th June 2025

Latest lowest rating:

1

totally disgusted at the attitude of staff when i wa... totally disgusted at the attitude of staff when i was reporting a death!disgrace!so unhelpful.seemed as though he wanted to make life even harder for ... Read more Reviewed on: 8th August 2025

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About this product

The RBS Select current account is a basic account for everyday banking.

Account holders can access RBS’ mobile banking app which has a range of money management features and built-in credit score checker. The Select account is compatible with Apple Pay and Google Pay and has the option for an arranged overdraft.

RBS Select account reviews help you find out what it’s really like to be a customer. If you’ve used RBS before, you can also leave a review and share your experience.

RBS Select current account reviews (241)

Review of the RBS, Select current account:

Long Term Customer

I've banked with RBS for over 30 years and never had any issues with them. I've had various loans and overdrafts over the years and found their rates to be competitive. Happy customer! Reviewed on: 28th November 2017

Great bank, their app is really easy to use and my b...

Great bank, their app is really easy to use and my bank card came within days. Reviewed on: 24th May 2024

Very easy to bank with RBS, the app is very user fri...

Very easy to bank with RBS, the app is very user friendly Reviewed on: 13th April 2024

Easy account opening and fast.

Easy account opening and fast. No paper is needed. Reviewed on: 12th April 2024

They lie talk to you like your a idiot scam people s...

They lie talk to you like your a idiot scam people staff are so rude is shocking Reviewed on: 19th March 2024

Great security features.

Their App is easy to use and easy to move money around . Poor interest rates. Very security minded, saved me from being scammed a number of times. Reviewed on: 1st March 2024

Current account holder for many years and very happy...

Current account holder for many years and very happy with service Reviewed on: 19th February 2024

A bit behind the curve on online

Longest bank account a bit behind the curve on online/app - bit annoyed at upsell and “did you know…” boring distracting information in their app. Also just because you have a brand colour don’t use it for everything the text doesn’t read well Reviewed on: 15th February 2024

Always seems a little clunky.

Always seems a little clunky. But they try but whole set up is too big with chatbots. Nonpersonal contact. Reviewed on: 15th February 2024

Bank of Mum

Very friendly staff, very polite on line and in bank, outdoor not do enough for you Reviewed on: 29th August 2023

£200 Switch offer complete joke

I made the switch and was expecting £200 to be in my account within 7 calendar days in accordance complaint RBS swith offer terms and conditions. I met all criterias and it is now well over 7 calendar days and nothing has come through. Called RBS customer service couple of times and was told, yes i have met all criterias and they don't understand why the £200 has not been paid. Then told my only way to reach out to the switch team was via the app CORA. 2 days on no reply from Cora. RBS were very fast for the switch over but now they don't want to know me or the £200 offer. If a business states 7 calendar days and they don't meet this promise, then does it matter if they take a day, week, month or a year? The 'within 7 calendar days' criteria hasn't been fulfilled by RBS. They failed. I've complained but no confirmation or acknowledgement of my complaint. I am regretting it now... So called 'CORA' is a complete joke. Communication overall very poor. Majority of staff not so friendly. Reviewed on: 9th August 2023

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