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RCI Bank: Freedom Savings Account reviews

Name: Freedom Savings Account
Rating: 4.84 (6884 reviews)

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4.88

Based on 6,884 reviews, last reviewed 13th Apr 2025

428700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Really good customer service, amazing app that is re... Really good customer service, amazing app that is really easy to navigate and good transfer times Reviewed on: 13th April 2025

Latest lowest rating:

2

Not responding well to customer issue Did not fix an issue I had when trying to withdraw funds for several weeks Reviewed on: 23rd March 2025

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About this product

RCI Bank savings reviews can help you to find out more about life at RCI Bank. How easy is it to contact RCI Bank? And how friendly are they? Our RCI Bank savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

RCI Bank Freedom Savings Account reviews (6884)

Review of the RCI Bank, Freedom Savings Account:

Great customer service!!!

I always find out what I want when I contact customer services or when I use the banking app/website. The staff are friendly and guide me appropriately. Reviewed on: 23rd March 2025

Really good customer service, amazing app that is re...

Really good customer service, amazing app that is really easy to navigate and good transfer times Reviewed on: 13th April 2025

Easy to use, rate is ok.

Easy to use, rate is ok. They don't bother me too much and let me get on with dealing with my account. Reviewed on: 13th April 2025

RCI Experience Review

Withdrawals are always dealt with promptly so I receive my money within 24 hours. I receive acknowledgments of deposits and am reminded when monthly statements are ready for review. Reviewed on: 12th April 2025

So far so good

I've only been with them for 3 months but it was easy to set up the account, great interest rates but having to enter the security word and not a pin for example is long Reviewed on: 12th April 2025

The fact Is I have never needed to contact the bank

The fact that I have never needed to contact the bank sums up what a great setup they have in place. Reviewed on: 12th April 2025

Helpful call centre staff.

Helpful call centre staff. My hearing is not so good, but I could hear everything they said Reviewed on: 12th April 2025

Freedom savings account app is easy to operate.

Freedom savings account app is easy to operate. Reviewed on: 12th April 2025

Excellent customer service, easy to use app, excelle...

Excellent customer service, easy to use app, excellent interest rate Reviewed on: 12th April 2025

Great experience

I use the RCI saving account and haven't got a bad word to say about it. The communication from them is great and my money feels secure. Reviewed on: 12th April 2025

I recommend

I've had an ISA with RCI for years and they're reliable, good interest rate and great communication Reviewed on: 12th April 2025

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