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Saffron Building Society: Mortgages reviews

4.34
Based on 536 reviews, last reviewed 28th Feb 2025
185% increase in 5 star reviews
in the past 90 days
71% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
70%
See only 4 star reviews
13%
See only 3 star reviews
6%
See only 2 star reviews
4%
See only 1 star reviews
7%

Latest highest rating:

5

Great customer service Kim was so helpful and friendly and really explained everything to me without making it all sound too complicated. Reviewed on: 28th February 2025
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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
Joanna M's avatar
Joanna M

About this product

Buying a new home is an exciting time for anyone, but finding the right mortgage product can be difficult. We collect Saffron Building Society mortgage reviews to help you make an informed decision when finding the right lender for you.

Saffron Building Society is a mutual organisation offering a wide range of mortgage products. Before taking out a mortgage product make sure that you’re confident with the terms, conditions and interest rates. Always consult the
...

Saffron Building Society Mortgages reviews (536)

Review of the Saffron Building Society, Mortgages:

Great, nice and easy mortgage provider

5
Kim was great, looked into my file and updated the necessary details. Reviewed on: 7th November 2024

Poor response from extension team.

4
Poor response from extension team. Reviewed on: 15th January 2025

terrible experience.

1
terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your company again. Reviewed on: 14th January 2025

Happy with the service.

4
Happy with the service. One thing that I would like is to be able to do as a mortgage holder is to log in and view/manage my account online. Reviewed on: 11th January 2025

The whole process took a bit longer.

4
The whole process took a bit longer. But at the end everything completed very smoothly and the response of any enquiry by email or phone was very quick and professional. I would love to appreciate Marley Griffiths for her quick and helpful response. Reviewed on: 10th January 2025

The staff were really helpful in sorting the PT manu...

5
The staff were really helpful in sorting the PT manually and efficient Reviewed on: 10th January 2025

No statements or communication.

3
No statements or communication. Mortgage up in May, would like to know what deals are available Reviewed on: 10th January 2025

It took a very long time and last minute question an...

3
It took a very long time and last minute question and some of the questions it was unnecessary and because of that I had to pay to my lender fare to much till the new loan confirmed Reviewed on: 10th January 2025

The advisors where very helpfull

5
The advisors where very helpfull Reviewed on: 9th January 2025

Excellent advice

5
Excellent and clear advice, which saved a lot of time and worry Reviewed on: 8th January 2025

Changing Mortgage to an Alternative Product

5
The entire process was straightforward, the team explained how changing the rate would work. Just all round nice experience. Reviewed on: 27th December 2024

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