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Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.75 (1124 reviews)

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4.75

Based on 1,124 reviews, last reviewed 8th Sep 2026

22% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

83%

Latest highest rating:

5

Great service It was really easy to get to speak to the right person, there was no waiting time and my query was dealt with immediately. Reviewed on: 8th September 2026

Verified source

Latest lowest rating:

2

Call to port and top up my mortgage Hi, I initially rang in on Mon and was informed that someone will call me back later. I had to call back on Tues, wed and thurs for someone to call ba... Read more Reviewed on: 10th July 2026

Verified source

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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (1124)

Sophia Nuttall - Password reset

Excellent response - The information was sent straight away. Account safety checks were taken as well. Reviewed on: 31st May 2026

Prompt and efficient service!

Prompt and efficient service! Well done! Reviewed on: 28th May 2026

Nice and polite lady who ensured I understood all av...

Nice and polite lady who ensured I understood all available options Reviewed on: 27th May 2026

She was lovely and very helpful.

She was lovely and very helpful. And she resolved my issue very quickly and competently. Reviewed on: 27th May 2026

Living abroad with home in UK

As someone living abroad with a home in the UK, I can highly recommend Saffron Building Society. They offer the right products. Reviewed on: 27th May 2026

Kim was excellent to talk to and understand my ask.

Kim was excellent to talk to and understand my ask. Reviewed on: 22nd May 2026

Great service!

Some confusion early on was soon eradicated by Kim and the end result gave me a happy face. Reviewed on: 22nd May 2026

Finn was extremely helpful both through the live cha...

Finn was extremely helpful both through the live chat function and on the phone- he was extremely polite and answered all my questions clearly. A pleasure to deal with. Reviewed on: 20th May 2026

Excellent Service

very thorough clear and helpful. Went through everything in detail and have clear answers to questions Reviewed on: 20th May 2026

Out of course mortgage payments

I have paid off various sums fro our mortgage over recent years. Lisa Howard has been very helpful - clear and prompt communication. Happy client. Reviewed on: 19th May 2026

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