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Saffron Building Society: Mortgages reviews

View other Saffron Building Society products
4.66
Based on 971 reviews, last reviewed 16th Mar 2026
17% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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9%
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Latest highest rating:

5

My options were clearly explained to me. My options were clearly explained to me. When I first called the retention dept. Was busy but they phoned me back as promised. Reviewed on: 16th March 2026
Verified source

Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
Joanna M's avatar
Joanna M
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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (971)

Mortgage renewal

5
My experience relates to a mortgage renewal for a BTL (expat). I found the service provided clear and prompt and without many of the hurdles that one often associates with having to provide foreign documentation. Reviewed on: 10th December 2025

Rosanna was very helpful and good to speak with

5
Rosanna was very helpful and good to speak with Reviewed on: 8th December 2025

The person I spoke to was really good

5
The person I spoke to was really helpful, easy to understand and very clear, patient and polite, there's not more you could ask for Reviewed on: 8th December 2025

I just had a call from Safron about my remortgage.

5
I just had a call from Safron about my remortgage. After going through the initial security checks, Rosanna was good and professional. She explained varionus product types, took her time to listen to my concerns and generally very calm and was comfortable with my enquiry. Reviewed on: 5th December 2025

Rosanna Nahome was excellent.

5
Rosanna Nahome was excellent. She provided comprehensive advice, and took the time to break it down and explain the options in an easy to understand way. She was very patient and approachable. Reviewed on: 5th December 2025

Very helpful and easy to understand.

5
Very helpful and easy to understand. Reviewed on: 4th December 2025
jai C's avatar
jai C

Mortgage renewal

5
Very simple and straight forward process, updated for the new rates and explained the next steps to complete Reviewed on: 3rd December 2025

Lisa was fabulous and explained all the complicated...

5
Lisa was fabulous and explained all the complicated stuff so well Reviewed on: 1st December 2025

Thank you Lisa

5
I spoke with Lisa Howard about an issue I was having, she was on the case, gave me the answers I need instantly. A credit to the team. Thanks Lisa Reviewed on: 27th November 2025

Information request

5
I received all the information that I required to make an informed decision Reviewed on: 27th November 2025

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