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Saffron Building Society: Mortgages reviews

4.41
Based on 607 reviews, last reviewed 17th Apr 2025
385% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
12%
See only 3 star reviews
6%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Lisa and all the staff are very helpful - excellent... Lisa and all the staff are very helpful - excellent customer service. Reviewed on: 17th April 2025
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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
Joanna M's avatar
Joanna M

About this product

Buying a new home is an exciting time for anyone, but finding the right mortgage product can be difficult. We collect Saffron Building Society mortgage reviews to help you make an informed decision when finding the right lender for you.

Saffron Building Society is a mutual organisation offering a wide range of mortgage products. Before taking out a mortgage product make sure that you’re confident with the terms, conditions and interest rates. Always consult the lender or an independent advisor if you need help understanding your options.

Are you interested in Saffron Building Society mortgages? Find out what mortgage products borrowers have taken out and if they have been satisfied with their choice. Learn more about the application process and customer service. Find out if borrowers would recommend the Society. All of this and more can be found in our Saffron Building Society mortgage reviews.

Did Saffron Building Society help you buy your dream home? Tell us about your experience with the lender. Was the application process easy to understand? Was the team at Saffron Building Society friendly and helpful? Has the lender kept you up to date with any important mortgage news or changes? Would you recommend the lender and mortgage product to family and friends? Whether good or bad, write an honest Saffron Building Society mortgage review today. Together, we can help people like you make better financial decisions.

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Saffron Building Society Mortgages reviews (607)

Spoke to Lisa who was excellent, very helpful and di...

5
Spoke to Lisa who was excellent, very helpful and displays great customer service. Hope I get her again to help when I need it. Reviewed on: 25th February 2025

Friendly and helpful advice Provided information req...

5
Friendly and helpful advice Provided information required Reviewed on: 24th February 2025

No troubles with Saffron, staff are very knowledgeab...

5
No troubles with Saffron, staff are very knowledgeable with their mortgages and very polite advising clients on new mortgage rates. Although disappointed my rates changed from a 2 year discount of 2.7% to 2.1% whiles receiving my mortgage offer this has forced me to look at other mortgage deals. Also disappointed Saffron do not offer a 2 year fixed rate for Expat BTL. Reviewed on: 22nd February 2025

Leon Walker and Anne Sleeper

4
Leon Walker, who dealt with our case originally, was incredibly supportive and very helpful. He guided us through the process and helped push our case through. Anne Sleeper, who picked up our case and managed our payments, was an absolute delight. I was very stressed about getting our next payment - Anne was so supportive and helped me get everything I needed. She also stayed late to ensure everything got to the underwriter to be reviewed the next day. Reviewed on: 21st February 2025

Very helpful and solved the problem at Hand

5
Very helpful and solved the problem at Hand Reviewed on: 21st February 2025

Everyone I have ever spoken too has been charming an...

5
Everyone I have ever spoken too has been charming and very helpful!!! Reviewed on: 20th February 2025

Helpful and Supportive

5
Attentive on the call to discuss options and provide the information Reviewed on: 20th February 2025

Ver helpful and polite, but products are limited and...

5
Ver helpful and polite, but products are limited and not competitive Reviewed on: 20th February 2025

Liza in retentions

5
Liza was professional knowledgeable and really easy to talk to. She was patient with me as I was digesting the information. A great brand ambassador.I felt like she had grasped my situation and whilst she didn't provide advice she was able to guide me and responded well to all of my questions. Reviewed on: 20th February 2025

Kim was very friendly and helpful.

5
Kim was very friendly and helpful. Reviewed on: 19th February 2025

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