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Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.75 (1084 reviews)

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4.75

Based on 1,084 reviews, last reviewed 10th Jul 2026

15% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

Latest highest rating:

5

Very helpful and personal customer service. Very helpful and personal customer service. You still speak to a real person. Pretty good value for money mortgage products. Reviewed on: 10th July 2026

Verified source

Latest lowest rating:

2

Call to port and top up my mortgage Hi, I initially rang in on Mon and was informed that someone will call me back later. I had to call back on Tues, wed and thurs for someone to call ba... Read more Reviewed on: 10th July 2026

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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (1084)

Great customer service

The interest rate could be a bit better but very good customer service Reviewed on: 14th March 2025

Easy to contact, prompt response, UK representative.

Easy to contact, prompt response, UK representative. Extremely helpful! Reviewed on: 13th March 2025

Lovely advisor!

Lovely advisor! Polite and helpful. Reviewed on: 13th March 2025

Excellent customer service

All my phone calls about the mortgage have been dealt with in a very friendly, professional and helpful manner, although Kim was particularly brilliant today. I just wish the interest rates were a bit more competitive! Reviewed on: 13th March 2025

Very good customer service from Kim.

Very good customer service from Kim. She was clear, precise & concise. Reviewed on: 11th March 2025

Excellent response, extremely efficient and helpful

Excellent response, extremely efficient and helpful Reviewed on: 11th March 2025

Saffron have been very enjoyable to work with

Saffron have been very enjoyable to work with to date. They have been easy to make contact with and easy to speak with over email and phone. Reviewed on: 10th March 2025

Renewing mortgage, good service so far.

Renewing mortgage, good service so far. Reviewed on: 10th March 2025

Mortgage Query

Helpful friendly support, prompt action. Reviewed on: 10th March 2025

Lisa was super friendly and helpful

Lisa was super friendly and helpful Reviewed on: 7th March 2025

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