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Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.75 (1084 reviews)

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4.75

Based on 1,084 reviews, last reviewed 10th Jul 2026

15% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

Latest highest rating:

5

Very helpful and personal customer service. Very helpful and personal customer service. You still speak to a real person. Pretty good value for money mortgage products. Reviewed on: 10th July 2026

Verified source

Latest lowest rating:

2

Call to port and top up my mortgage Hi, I initially rang in on Mon and was informed that someone will call me back later. I had to call back on Tues, wed and thurs for someone to call ba... Read more Reviewed on: 10th July 2026

Verified source

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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (1084)

Very helpful, many thanks, no i must'nt do anything!

Very helpful, many thanks, no i must'nt do anything!!!! Reviewed on: 24th March 2025

Kim was very helpful.

Kim was very helpful. System would not allow me to give husbands email address to do docusign which is frustrating. But that is a system issue not Kim’s fault. Reviewed on: 24th March 2025

Lisa was awesome and very helpful.

Lisa was awesome and very helpful. Highly recommend. Reviewed on: 24th March 2025

Very good customer service.

Very good customer service. Dealt with Lisa over the phone and re-mortgage sorted very quickly. Reviewed on: 24th March 2025

Helpful.

Helpful. Knowledgable. Good grasp of bottom lines! Well done. Reviewed on: 20th March 2025

Always helpful, brilliant service

Always helpful, brilliant service Reviewed on: 20th March 2025

I had a fantastic experience with Anne Sleeper today...

I had a fantastic experience with Anne Sleeper today, she was helpful, and efficient and had lots of empathy. Reviewed on: 20th March 2025

Kim was polite, friendly and super helpful.

Kim was polite, friendly and super helpful. I got all the information I needed. A 10/10 experience for me and very refreshing. Reviewed on: 19th March 2025

Saffron staff always friendly and informative

Saffron staff always friendly and informative Reviewed on: 17th March 2025

Helpful, friendly and efficient

Kim was really helpful from start to finish, she explained how rate swap worked issued paperwork and it was agreed in no time. Reviewed on: 17th March 2025

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