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Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.66 (978 reviews)

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4.66

Based on 975 reviews, last reviewed 19th Mar 2026

25% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

81%

Latest highest rating:

5

Information required given immediately. Information required given immediately. Reviewed on: 19th March 2026

Verified source

Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025

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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (978)

Good friendly phone conversation

Good friendly phone conversation Reviewed on: 17th January 2025

Expat Landlord

For my situation being an Expat landlord not that many choices but always friendly informed staff and really helpful and very reactive. Reviewed on: 17th January 2025

Poor response from extension team.

Poor response from extension team. Reviewed on: 15th January 2025

terrible experience.

terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your company again. Reviewed on: 14th January 2025

Happy with the service.

Happy with the service. One thing that I would like is to be able to do as a mortgage holder is to log in and view/manage my account online. Reviewed on: 11th January 2025

The whole process took a bit longer.

The whole process took a bit longer. But at the end everything completed very smoothly and the response of any enquiry by email or phone was very quick and professional. I would love to appreciate Marley Griffiths for her quick and helpful response. Reviewed on: 10th January 2025

The staff were really helpful in sorting the PT manu...

The staff were really helpful in sorting the PT manually and efficient Reviewed on: 10th January 2025

No statements or communication.

No statements or communication. Mortgage up in May, would like to know what deals are available Reviewed on: 10th January 2025

It took a very long time and last minute question an...

It took a very long time and last minute question and some of the questions it was unnecessary and because of that I had to pay to my lender fare to much till the new loan confirmed Reviewed on: 10th January 2025

The advisors where very helpfull

The advisors where very helpfull Reviewed on: 9th January 2025

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