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Saffron Building Society: Mortgages reviews

View other Saffron Building Society products
4.75
Based on 1,125 reviews, last reviewed 10th Sep 2026
23% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Lisa was extremely friendly and helpful. Lisa was extremely friendly and helpful. Gave me what I needed quickly and efficiently Reviewed on: 10th September 2026
Verified source

Latest lowest rating:

2

Call to port and top up my mortgage Hi, I initially rang in on Mon and was informed that someone will call me back later. I had to call back on Tues, wed and thurs for someone to call ba... Read more Reviewed on: 10th July 2026
Verified source
Visit provider site Read all reviews Write a review

About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (1125)

Lisa Holden was excellent throughout the call, very...

5
Lisa Holden was excellent throughout the call, very personable, knowledgeable and a pleasure to deal with. Reviewed on: 28th April 2025

Great Service

5
Good customer service, informing customers about their fixed rates ending in good time so we can make a decision in good time Reviewed on: 25th April 2025

brilliant everything all good

5
everything all good., dealt with very professional Reviewed on: 24th April 2025

Excellent customer service, very engaging and profes...

5
Excellent customer service, very engaging and professional. Understood what I wanted and efficiently handled. Reviewed on: 24th April 2025

Excellent service

5
A good one. Had a session where proper guidance on mortgage rates was given. Reviewed on: 23rd April 2025

Lisa Howard was very helpful and friendly on the call.

5
Lisa Howard was very helpful and friendly on the call. Lisa went above and beyond helping answering all the questions I had and also was really engaging. Reviewed on: 23rd April 2025

Efficient.

5
Efficient. And straight to the point. Very helpful Reviewed on: 22nd April 2025

Review phone

5
Very clear and polite made it a refreshing experience. Reviewed on: 19th April 2025

Lisa and all the staff are very helpful - excellent...

5
Lisa and all the staff are very helpful - excellent customer service. Reviewed on: 17th April 2025

Anne was lovely.

5
Anne was lovely. Great support in my questions. Reviewed on: 17th April 2025

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