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Saffron Building Society: Mortgages reviews

4.68
Based on 1,031 reviews, last reviewed 11th May 2026
14% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
9%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

4

Kim was a pleasure to deal Kim was a pleasure to deal with although initially I was a tad confused : maybe I did not express what I was stating clearly enough? But we got there ... Read more Reviewed on: 11th May 2026
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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
Joanna M's avatar
Joanna M

About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (1032)

Everyone I have ever spoken too has been charming an...

5
Everyone I have ever spoken too has been charming and very helpful!!! Reviewed on: 20th February 2025

Helpful and Supportive

5
Attentive on the call to discuss options and provide the information Reviewed on: 20th February 2025

Ver helpful and polite, but products are limited and...

5
Ver helpful and polite, but products are limited and not competitive Reviewed on: 20th February 2025

Liza in retentions

5
Liza was professional knowledgeable and really easy to talk to. She was patient with me as I was digesting the information. A great brand ambassador.I felt like she had grasped my situation and whilst she didn't provide advice she was able to guide me and responded well to all of my questions. Reviewed on: 20th February 2025

Kim was very friendly and helpful.

5
Kim was very friendly and helpful. Reviewed on: 19th February 2025

Very good service

5
Very good service, a little awkward when going through initial self build criteria, but got there in the end. Reviewed on: 18th February 2025

We had a ring back call as arranged.

5
We had a ring back call as arranged. 2 people have tried to help us get on the APP but still can’t get on it Reviewed on: 18th February 2025

Very good experience With Lisa.

5
Very good experience With Lisa. Very informative Reviewed on: 18th February 2025

Lisa Howard was very helpful answering all of my que...

5
Lisa Howard was very helpful answering all of my questions clearly and explaining things I was unsure of Reviewed on: 18th February 2025

Helpful service delivered with enthusiasm.

5
I was very impressed by the prompt and helpful service I received. All the information I was given was easy to understand and was delivered with patience and enthusiasm. I got the feeling that nothing was too much trouble and that they really wanted to help. Reviewed on: 18th February 2025

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