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Saffron Building Society: Mortgages reviews

View other Saffron Building Society products
4.45
Based on 641 reviews, last reviewed 16th May 2025
118% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
74%
See only 4 star reviews
12%
See only 3 star reviews
5%
See only 2 star reviews
3%
See only 1 star reviews
6%

Latest highest rating:

5

Understanding listening and helpful staff I think I spoke to a lady today called Cloe about my mortgage. She was so helpful and understanding. She just made me feel so much better. Although I... Read more Reviewed on: 16th May 2025
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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
Joanna M's avatar
Joanna M
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About this product

Buying a new home is an exciting time for anyone, but finding the right mortgage product can be difficult. We collect Saffron Building Society mortgage reviews to help you make an informed decision when finding the right lender for you.

Saffron Building Society is a mutual organisation offering a wide range of mortgage products. Before taking out a mortgage product make sure that you’re confident with the terms, conditions and interest rates. Always consult the lender or an independent advisor if you need help understanding your options.

Are you interested in Saffron Building Society mortgages? Find out what mortgage products borrowers have taken out and if they have been satisfied with their choice. Learn more about the application process and customer service. Find out if borrowers would recommend the Society. All of this and more can be found in our Saffron Building Society mortgage reviews.

Did Saffron Building Society help you buy your dream home? Tell us about your experience with the lender. Was the application process easy to understand? Was the team at Saffron Building Society friendly and helpful? Has the lender kept you up to date with any important mortgage news or changes? Would you recommend the lender and mortgage product to family and friends? Whether good or bad, write an honest Saffron Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Saffron Building Society Mortgages reviews (641)

Review of the Saffron Building Society, Mortgages:

Useless too slow no knowledge of customer service an...

1
Useless too slow no knowledge of customer service and still waiting for a reply Reviewed on: 20th November 2024
TOM WELSH's avatar
TOM WELSH

Understanding listening and helpful staff

5
I think I spoke to a lady today called Cloe about my mortgage. She was so helpful and understanding. She just made me feel so much better. Although I had to digest some of the information and called back later she was just as helpful. She explained so much in such a simple way. I have always found the staff very accommodating. Reviewed on: 16th May 2025

Kim was very helpful when discussing new products

5
Kim was very helpful when discussing new products Reviewed on: 16th May 2025

Excellent service, but high cost.

5
The customer service is excellent. Friendly, knowledgeable and efficient staff that really helped and got stuff done. Lisa was particularly good. the rates themselves remain high. Higher than competition. The reason I stay is for convenience. Hence high rating, but would not recommend. Reviewed on: 16th May 2025

Excellent service

5
The agent provided the information I needed in order to make an informed assessment of the options available for my renewal in a very proficient manner . Reviewed on: 16th May 2025

Product switch enquiry

5
Spoke with Rosanna about a product switch. She was friendly helpful and clear about the next steps in the process. Offered me a phone call with an advisor (which I declined) and emailed me the product list (as requested) immediately after our call ended. Reviewed on: 15th May 2025

Excellent service

5
Very efficient and easy to navigate the information Reviewed on: 15th May 2025

Excellent unbeatable service by far the best

5
Excellent unbeatable service by far the best Reviewed on: 15th May 2025

Got what I needed

4
Was quick to get the detail needed when I called in. Sadly it was only because I called. Reviewed on: 15th May 2025

Great service

5
Really swift and efficient response to my query. Reviewed on: 14th May 2025

Great Help

5
Lisa Howard was very helpful in getting my account up and running and stayed on the phone to assist me with any issues I ran into Reviewed on: 14th May 2025

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