Write a review

Newsletter

Go to business site

Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.75 (1126 reviews)

View other Saffron Building Society products

4.75

Based on 1,126 reviews, last reviewed 11th Sep 2026

27% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

83%

Latest highest rating:

5

Efficient clear advice on process and options Very clear process and steps set out. I was able to speak to someone very quickly and efficiently. Reviewed on: 11th September 2026

Verified source

Latest lowest rating:

2

Call to port and top up my mortgage Hi, I initially rang in on Mon and was informed that someone will call me back later. I had to call back on Tues, wed and thurs for someone to call ba... Read more Reviewed on: 10th July 2026

Verified source

Visit provider site Read all reviews Write a review

About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.

Write a review

Saffron Building Society Mortgages reviews (1126)

Lady I spoke to on telephone was very helpful and po...

Lady I spoke to on telephone was very helpful and polite Reviewed on: 14th February 2025

Very helpful and polite advice.

Very helpful and polite advice. Able to answer all questions and deal promptly with our mortgage renewal. Reviewed on: 13th February 2025

Everyone was very helpful spoke well and we could un...

Everyone was very helpful spoke well and we could understand phone calls where returned promptly Reviewed on: 13th February 2025

Advisors have been friendly and helpful whenever I'v...

Advisors have been friendly and helpful whenever I've contacted the building society. They've given me the key information I need and the next steps Reviewed on: 13th February 2025

Helpful and understanding

The person I spoke to - Lisa Holden - was very understanding and helpful. My mortgage period was due to end, it came at a particularly difficult time for me (bereavement). Lisa was understanding and helped to extend the period to allow me some breathing space at a period of great difficulty for me. She was very helpful. Reviewed on: 12th February 2025

Anne Sleeper gave me excellent service over the phon...

Anne Sleeper gave me excellent service over the phone today Reviewed on: 12th February 2025

friendly quick advice

friendly quick advice, I have received all information I needed Reviewed on: 10th February 2025

Kimberly Willet who I spoke to on the phone was grea...

Kimberly Willet who I spoke to on the phone was great, very helpful. The live chat option was also good as this allowed me to speak to someone and they then rang me as I live in Qatar and I was having difficulties calling them Reviewed on: 7th February 2025

Excellent Customer Service

I spoke to Kim on the phone she was incredibly helpful and friendly in relation to a query I had about my mortgage with Saffron. Kim explained the process in detail so that I understood the next steps. All around excellent customer service. Reviewed on: 7th February 2025

When ever I need information about my Mortgage ,I re...

When ever I need information about my Mortgage ,I received clear and precise feedback from your Staff Reviewed on: 7th February 2025

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Mortgages
from Together Money 3.45 from 6 reviews
Mortgages
from Marsden Building Society 4.32 from 144 reviews
Tracker Rate Mortgage
from Halifax 4.31 from 14 reviews

Want to see more from Saffron Building Society?

Savings
from Saffron Building Society 4.84 from 7373 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub