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Saffron Building Society: Mortgages reviews

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4.63
Based on 897 reviews, last reviewed 2nd Jan 2026
61% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
9%
See only 3 star reviews
4%
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2%
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4%

Latest highest rating:

5

The bank was helpful and professional in accommodati... The bank was helpful and professional in accommodating a change to my mortgage date. The process was straightforward, and the support provided made ev... Read more Reviewed on: 2nd January 2026
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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (897)

Mortgages review

2
I had a morgue offer than 5 months later, 1 day prior for exchange Saffron can with 2 excuse which they already known prior. This unprofessional action delayed me completion cause an extra stress and anxiety for me. Reviewed on: 10th November 2023
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Saffron Member

Mortgages review

5
Very easy and efficient, I can't think of how this could be improved Reviewed on: 10th November 2023
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Saffron Member

Mortgages review

2
So far Saffron have been shocking. You did not accept international standard ID, which is ridiculous with an expat mortgage. Since the mortgage has been concluded we've received 1 email and absolutely no other info. SEND EMAILS Reviewed on: 3rd November 2023
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Saffron Member

Mortgages review

4
They did not make me feel so much stressed. Their prices were competitive but better if they could be improved on Reviewed on: 1st November 2023
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Saffron Member

Mortgages review

3
Slow frustrating process given we only wanted circa 10% ltv loan. Reviewed on: 25th October 2023
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Saffron Member

Mortgages review

5
All questions answered satisfactorily Reviewed on: 25th October 2023
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Saffron Member

Mortgages review

5
Anne explained what I ahd to do to repay our mortgage and sent our settlement amount very quickly. Reviewed on: 24th October 2023
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Saffron Member

Mortgages review

2
I would not recommend Saffron. Honestly I had a pretty awful experience going through the mortgage process and I nearly pulled out on 2 occasions. The process started in June and took until October to finalise. Reviewed on: 24th October 2023
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Saffron Member

Mortgages review

5
The ease of switching and the ease at which Saffron can be contacted. Reviewed on: 24th October 2023
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Saffron Member

Mortgages review

5
As above. I would like to be able to access my mortgage online, but I believe this is a facility due to come online in the future, which would be very helpful to me. Reviewed on: 10th October 2023
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Saffron Member

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