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Saffron Building Society: Mortgages reviews

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4.63
Based on 897 reviews, last reviewed 2nd Jan 2026
61% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
9%
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4%
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2%
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4%

Latest highest rating:

5

The bank was helpful and professional in accommodati... The bank was helpful and professional in accommodating a change to my mortgage date. The process was straightforward, and the support provided made ev... Read more Reviewed on: 2nd January 2026
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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
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Joanna M
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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (897)

Mortgages review

4
It would be nice to be able to have an online account to be able to access my account and view payments etc Reviewed on: 9th October 2023
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Saffron Member

Mortgages review

3
Not leaving decisions to the last minute which in turn affects things already in place, and dealing with enquiries quicker and not leave people hanging on for answers Reviewed on: 9th October 2023
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Saffron Member

Mortgages review

5
Can't fault my experience needed to switch product and completed very quickly Reviewed on: 5th October 2023
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Saffron Member

Mortgages review

5
The experience was fine, very straightforward and easy. Reviewed on: 5th October 2023
Saffron Member's avatar
Saffron Member

Mortgages review

3
it takes a long time for safron to change morgage payment dates - my previous morgage holder i was able to do it in a shorter time frame. creates dificulties Reviewed on: 3rd October 2023
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Saffron Member

Mortgages review

5
Everyone is so helpful and patient very understanding Reviewed on: 3rd October 2023
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Saffron Member

Mortgages review

5
On the secure email portal, I needed to grant people access to my mortgage package a few times. How might there be a more efficient system for this? Reviewed on: 3rd October 2023
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Saffron Member

Mortgages review

5
Difficult to see room for improvement. Reviewed on: 26th September 2023
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Saffron Member

Mortgages review

4
Direct contact with Saffron staff, once the application had been agreed in principle, may have helped speed up the process of providing you with the information you needed. Too many middle people. Reviewed on: 25th September 2023
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Saffron Member

Mortgages review

3
Couldn't complete your paper work on line. Had to wait for snail mail. Reviewed on: 19th September 2023
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Saffron Member

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