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Saffron Building Society: Mortgages reviews

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4.63
Based on 895 reviews, last reviewed 23rd Dec 2025
49% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
9%
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4%
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2%
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4%

Latest highest rating:

5

Very helpful and professional Kim was very helpful in all senses giving me the products that were available to me. Reviewed on: 23rd December 2025
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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
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Joanna M
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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (895)

Mortgages review

3
When I first took out a mortgage with you, you were by far the simplest and best of the three companies that I took out mortaaes with. Now that I merely wish to extend the term under identical conditions, you make life very demanding. Reviewed on: 12th September 2023
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Saffron Member

Mortgages review

5
Response to emails for decisions is very slow (in my case I'm planning a conversion to add another bedroom and en-suite on my property). Reviewed on: 11th September 2023
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Saffron Member

Mortgages review

5
From the beginning of our self build project and the challenges we encountered with our builder and then in obtaining our Warranty the customer service teams have been excellent in being able to help us with those challenges. thank you Reviewed on: 8th September 2023
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Saffron Member

Mortgages review

5
all very good, nothing to change in the way our enquiry was handled, no improvement required in my opinion. Reviewed on: 31st August 2023
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Saffron Member

Mortgages review

5
She was friendly, got back to me when she said she would and answered the question I had. Great service. Reviewed on: 16th August 2023
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Saffron Member

Mortgages review

1
The mortgage application process was extremely slow and painful. You took weeks to review the information we sent you each time, and you made multiple requests for supporting documentation rather than asking for it all at once. Reviewed on: 15th August 2023
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Saffron Member

Mortgages review

5
Absolutely lovely lender. Quick, understood our complex incomes, made no delays for completion - what more could you ask for ? Reviewed on: 15th August 2023
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Saffron Member

Mortgages review

2
The amount of time left waiting for someone to come to the phone. To deal with the problem Reviewed on: 7th August 2023
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Saffron Member

Mortgages review

1
I would never deal with Saffron again. Reviewed on: 7th August 2023
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Saffron Member

Mortgages review

5
Online system to at least view all the up to date details about the mortgage Reviewed on: 25th July 2023
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Saffron Member

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