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Saffron Building Society: Mortgages reviews

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4.48
Based on 681 reviews, last reviewed 10th Jun 2025
48% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
11%
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5%
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3%
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5%

Latest highest rating:

5

As a b2l landlord I have been disappointed with the... As a b2l landlord I have been disappointed with the high product transfer rates in comparison to other lenders. Reviewed on: 10th June 2025
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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
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Joanna M
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About this product

Buying a new home is an exciting time for anyone, but finding the right mortgage product can be difficult. We collect Saffron Building Society mortgage reviews to help you make an informed decision when finding the right lender for you.

Saffron Building Society is a mutual organisation offering a wide range of mortgage products. Before taking out a mortgage product make sure that you’re confident with the terms, conditions and interest rates. Always consult the lender or an independent advisor if you need help understanding your options.

Are you interested in Saffron Building Society mortgages? Find out what mortgage products borrowers have taken out and if they have been satisfied with their choice. Learn more about the application process and customer service. Find out if borrowers would recommend the Society. All of this and more can be found in our Saffron Building Society mortgage reviews.

Did Saffron Building Society help you buy your dream home? Tell us about your experience with the lender. Was the application process easy to understand? Was the team at Saffron Building Society friendly and helpful? Has the lender kept you up to date with any important mortgage news or changes? Would you recommend the lender and mortgage product to family and friends? Whether good or bad, write an honest Saffron Building Society mortgage review today. Together, we can help people like you make better financial decisions.

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Saffron Building Society Mortgages reviews (681)

Mortgages review

4
This experience was good,but I am quite disappointed with the rate offered considering the Bank of England rate and the fact that the rates have tumbled in the last three years. Reviewed on: 8th January 2021
Saffron Member's avatar
Saffron Member

Mortgages review

4
All pretty good. Appreciated the written information. All I would say is that it suggested calling to request Illustration, only to be asked to email request. Would have appreciated not making a wasted call (with long waiting time). Reviewed on: 6th January 2021
Saffron Member's avatar
Saffron Member

Mortgages review

5
Brilliant service. You let me know about the end of my fixed rate deal in plenty of time for me to compare market rates and made me a very competitive offer so I was very happy to stay with Saffron. Reviewed on: 4th January 2021
Saffron Member's avatar
Saffron Member

Mortgages review

4
Saffron have been very helpful in all dealings, and I would struggle to identify any area tha5 could be improved. Reviewed on: 23rd December 2020
Saffron Member's avatar
Saffron Member

Mortgages review

4
Good communication - I received 2 calls to check that I had received the product illustration. This was just as well because the posted copy did not arrive, however Lizzie was able to send as a secure email to avoid further delay. Reviewed on: 2nd December 2020
Saffron Member's avatar
Saffron Member

Mortgages review

3
The switch process was very smooth but I was disappointed that the initial products we were offered to switch to were changed by the time I responded meaning that we are now paying more for our mortgage than we were under the old product. Reviewed on: 29th November 2020
Saffron Member's avatar
Saffron Member

Mortgages review

5
Easy and efficient to swap my mortgage. Reviewed on: 27th November 2020
Saffron Member's avatar
Saffron Member

Mortgages review

5
WE LIKE THE FRIENDLY HELPFUL STAFF. THE ONLY OFF PUTTING ISSUES IS THE VERY LONG RECORDED MESSAGE THAT CUSTOMERS HAVE TO LIOSTEN TO EACH TIME YOU TELEPHONE THE BRANCH. IT LASTS FOR A BOUT 2 MINUTES AND IS SOME WHAT DRAWN OUT. Reviewed on: 24th November 2020
Saffron Member's avatar
Saffron Member

Mortgages review

5
As above ,much better now after frustrations earlier in the year when I struggled to get thru to anyone who could help on issues like porting etc which was apparently suspended due to staff changes. Reviewed on: 24th November 2020
Saffron Member's avatar
Saffron Member

Mortgages review

5
I have found Saffron Building Society most helpful from the beginning and although I could take my mortgage elsewhere I would rather stick with Saffron. Reviewed on: 7th November 2020
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Saffron Member

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