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Saffron Building Society: Mortgages reviews

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4.63
Based on 896 reviews, last reviewed 29th Dec 2025
51% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
9%
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4%
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2%
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4%

Latest highest rating:

5

A reminder about my 1 st mortgage payment I got a reminder about my 1 st mortgage payment so I assumed that the DD had not been set up. Lisa explained the situation very clearly that it was on... Read more Reviewed on: 29th December 2025
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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
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Joanna M
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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (896)

Mortgages review

5
Online system to at least view all the up to date details about the mortgage Reviewed on: 25th July 2023
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Saffron Member

Mortgages review

5
Straight through to a perso who could help Reviewed on: 24th July 2023
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Saffron Member

Mortgages review

5
I'm IT geek, I like all my things with online access always up to date. It hurts me badly that in here all I get is paper letters sent every few months instead of a quick view of my account online. Reviewed on: 24th July 2023
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Saffron Member

Mortgages review

5
Good follow up service and friendly tone. Reviewed on: 20th July 2023
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Saffron Member

Mortgages review

5
Provided all the relevant information fast and I was able to complete in time Reviewed on: 18th July 2023
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Saffron Member

Mortgages review

5
Good customer focus, processes easy to follow Reviewed on: 18th July 2023
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Saffron Member

Mortgages review

5
Efficiency. Really no scope for improvement. Reviewed on: 11th July 2023
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Saffron Member

Mortgages review

5
I liked the way it was easy to get to talk to the team - no long wait. Everyone was very helpful and pleasant. Second time we have had a switch via the Retention Team, the process was smooth and easy, removing a lot of stress. Thanks. Reviewed on: 7th July 2023
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Saffron Member

Mortgages review

5
All in all the whole experience worked very well and Saffron has been most helpful. Reviewed on: 3rd July 2023
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Saffron Member

Mortgages review

5
It was all fairly smooth but the lack of updates regarding affordability left us in limbo somewhat Reviewed on: 3rd July 2023
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