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Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.75 (1085 reviews)

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4.75

Based on 1,084 reviews, last reviewed 10th Jul 2026

15% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

Latest highest rating:

5

Very helpful and personal customer service. Very helpful and personal customer service. You still speak to a real person. Pretty good value for money mortgage products. Reviewed on: 10th July 2026

Verified source

Latest lowest rating:

2

Call to port and top up my mortgage Hi, I initially rang in on Mon and was informed that someone will call me back later. I had to call back on Tues, wed and thurs for someone to call ba... Read more Reviewed on: 10th July 2026

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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (1085)

Excellent customer service.

Excellent customer service. Knowledgeable polite and friendly and easy availability compared to other banks Reviewed on: 5th November 2024

Nice agents.

Nice agents. Everything clear from the start Reviewed on: 4th November 2024

Swift and efficient service in changing mortgage con...

Swift and efficient service in changing mortgage contract Reviewed on: 1st November 2024

Overall happy with my experience so far.

Overall happy with my experience so far. Reviewed on: 29th October 2024

It took months and months to sort out

It took months and months to sort out what was a simple morgage. You did not tailor the asks on the requirements to suit the house I was buying Reviewed on: 28th October 2024

Excellent timely contact well in advance of switch.

Excellent timely contact well in advance of switch. Always replied to promptly with the info requested Reviewed on: 28th October 2024

Charged me the earth which intern lead to me losing...

Charged me the earth which intern lead to me losing my house Reviewed on: 28th October 2024

Courteous and efficient service and always professio...

Courteous and efficient service and always professional assistance with any queries or requests Reviewed on: 25th October 2024

Very smooth transaction.

Very smooth transaction. Queries to customer service answered promptly and efficiently. Reviewed on: 22nd October 2024

Straightforward interactions, no issues

Straightforward interactions, no issues Reviewed on: 21st October 2024

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