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Saffron Building Society: Mortgages reviews

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4.63
Based on 897 reviews, last reviewed 2nd Jan 2026
61% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
9%
See only 3 star reviews
4%
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2%
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4%

Latest highest rating:

5

The bank was helpful and professional in accommodati... The bank was helpful and professional in accommodating a change to my mortgage date. The process was straightforward, and the support provided made ev... Read more Reviewed on: 2nd January 2026
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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
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Joanna M
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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (897)

Mortgages review

2
The mortgage application process was extremely slow and painful. Whenever we provided the information you asked for, there would be a gap of several weeks, followed by another request for information. Reviewed on: 1st December 2023
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Saffron Member

Mortgages review

1
I rang up and spent a long time on hold just to end up speaking to someone in the wrong department and then nothing being done. Except I was under the impression the changes I'd requested were being implemented. I just simply wanted to incr Reviewed on: 1st December 2023
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Saffron Member

Mortgages review

5
Call checks on some staff, 4 engagements recently. Two friendly and helpful. Other two not friendly and a bit condescending Reviewed on: 27th November 2023
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Saffron Member

Mortgages review

5
Interest rates could be more competitive Reviewed on: 23rd November 2023
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Saffron Member

Mortgages review

2
The staff are always very kind (with the exception of Gabbie), which is why I chose to stay with Saffron instead of going with a cheaper option elsewhere. There seems to be an aniquated system where everything is mailed to me. Reviewed on: 22nd November 2023
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Saffron Member

Mortgages review

5
Just the high rates this isn't saffron though Reviewed on: 21st November 2023
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Saffron Member

Mortgages review

4
Very efficient and a safe and useful process Reviewed on: 20th November 2023
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Saffron Member

Mortgages review

4
Interest rates on shared ownership i feel are quite high Reviewed on: 19th November 2023
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Saffron Member

Mortgages review

5
I’ve always had great experiences so far. The only thing would be to be able to do more online. Reviewed on: 13th November 2023
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Saffron Member

Mortgages review

5
I just liked the rapid, helpful and efficient service. There is nothing that needs to be improved. Reviewed on: 10th November 2023
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Saffron Member

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