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Saffron Building Society: Mortgages reviews

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4.63
Based on 897 reviews, last reviewed 2nd Jan 2026
61% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
9%
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4%
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2%
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4%

Latest highest rating:

5

The bank was helpful and professional in accommodati... The bank was helpful and professional in accommodating a change to my mortgage date. The process was straightforward, and the support provided made ev... Read more Reviewed on: 2nd January 2026
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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
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Joanna M
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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (897)

Mortgages review

1
Ridiculous and petty reason given not to extend term. We are perfectly able to afford the mortgage and only needed an extension as we are selling the house Reviewed on: 21st December 2023
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Saffron Member

Mortgages review

1
See my Trustpilot review - in the name Shaun Davey Reviewed on: 21st December 2023
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Saffron Member

Mortgages review

1
I wanted to speak to SBS about an SBS mortgage. Apparently that is not possible; you referred me to a mortgage broker who was unable to advise only on SBS products. It seems like you have abandoned the idea of having a sales force. Reviewed on: 21st December 2023
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Saffron Member

Mortgages review

5
I’ve dealt with lots of lenders, retail and comm. My experiences with Saffron have been the best. I understand it’s a relatively simple transaction but it’s still worth noting that it feels different to speak to decent people Reviewed on: 13th December 2023
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Saffron Member

Mortgages review

5
As usual, a very efficient service. Reviewed on: 13th December 2023
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Saffron Member

Mortgages review

5
I started my Switching Request a bit late, because I was hoping that the rates would go down, and could I have quite easily missed the deadline, however much empathy was shown. As a result I received our illustrations within 24 hours Reviewed on: 10th December 2023
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Saffron Member

Mortgages review

5
They were helpful in helping me move to a lower cost option, especially given the extremely challenging interest rate situation. Reviewed on: 8th December 2023
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Saffron Member

Mortgages review

3
Chi was very nice and chatty. It felt so much more personal to interact rather than just general call centre formality Reviewed on: 5th December 2023
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Saffron Member

Mortgages review

5
She gave me the relevant information which helped me decide. Reviewed on: 5th December 2023
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Saffron Member

Mortgages review

1
I wanted an extension to my mortgage no way helpful Reviewed on: 3rd December 2023
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