Write a review

Newsletter

Go to business site

Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.75 (1084 reviews)

View other Saffron Building Society products

4.75

Based on 1,084 reviews, last reviewed 10th Jul 2026

15% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

Latest highest rating:

5

Very helpful and personal customer service. Very helpful and personal customer service. You still speak to a real person. Pretty good value for money mortgage products. Reviewed on: 10th July 2026

Verified source

Latest lowest rating:

2

Call to port and top up my mortgage Hi, I initially rang in on Mon and was informed that someone will call me back later. I had to call back on Tues, wed and thurs for someone to call ba... Read more Reviewed on: 10th July 2026

Verified source

Visit provider site Read all reviews Write a review

About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.

Write a review

Saffron Building Society Mortgages reviews (1084)

Great Customer Service

Lisa was very helpful, providing great customer service for the query and answers, Reviewed on: 4th February 2025

Lisa Holden - Retentions Manager

I spoke to Lisa Holden. She was polite, knowledgeable, friendly and helpful. Reviewed on: 3rd February 2025

Clear explanation on options available, very helpful

Clear explanation on options available, very helpful Reviewed on: 31st January 2025

Very informative staff

Each member of the saffron team has been extremely helpful and informative. They have been responsive and timely on all communications. Reviewed on: 31st January 2025

Gabbie was great / do expats get a good deal?

Gabbie was a pleasure and easy to deal with. Being an expat (even though I was born and lived in the UK for 27 years) then I'm not sure we get much of a range of products and if they are very competitive rates Reviewed on: 30th January 2025

Customer service.

Really excellent customer service. Mortgage rates not always as competitive as other banks. Reviewed on: 30th January 2025

calls answered promptly.

calls answered promptly. staff helpful Reviewed on: 30th January 2025

Stress free experinece

smooth communication, competitive rates Reviewed on: 30th January 2025

I rang to amend the bank details for our Direct Debi...

I rang to amend the bank details for our Direct Debit on our monthly mortgage payment. The lady was very helpful and we made the changes with no problems. Very fast service and wasn’t on hold for long which is always a bonus! Reviewed on: 29th January 2025

Wonderful, efficient service

It was wonderful to speak to a human being who was not only extremely pleasant, but highly efficient. It is a great improvement on the service I receive from my High Street Bank Reviewed on: 29th January 2025

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Tracker Rate Mortgage
from RBS 3.70 from 3 reviews
Mortgages
from Earl Shilton Building Society 0.00 from 0 reviews
Mortgages
from Pepper Money 3.71 from 2 reviews

Want to see more from Saffron Building Society?

Savings
from Saffron Building Society 4.84 from 6965 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub