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Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.68 (1032 reviews)

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4.68

Based on 1,032 reviews, last reviewed 12th May 2026

16% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

Latest highest rating:

5

I am very appreciative of Kim Willett's time and her... I am very appreciative of Kim Willett's time and her patience while explaining my mortgage changes and rates to me. Thank you Kim. Reviewed on: 12th May 2026

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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025

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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (1032)

Thankyou

For people not used to dealing with mortgages, decision making about mortgages is a nightmare. Every aspect of dealing with Saffron is positive and communication is clear, taking the stress out of the whole situation. Reviewed on: 10th December 2024

I received excellent service and advice

I received excellent service and advice Reviewed on: 10th December 2024

Could be more competitive with interest rates

Could be more competitive with interest rates Reviewed on: 10th December 2024

Fantastic

We have been with Saffron for a number of years and since day 1 the service has been fantastic (and really could not be better)! Reviewed on: 5th December 2024

Gabby has been very helpful

Gabby who has been dealing with me has been most helpful especially over this stressful time with mortgage rates going up a lot more then last time and has given me a product options that works for me. Reviewed on: 3rd December 2024

Good product but poor systems

I am very pleased with my mortgage product but recently a system error put my payment up when it should have gone down. Reviewed on: 2nd December 2024

Transfer from one product to another

I was hoping for a definitive response to my question about what products I might be able to transfer to once the current product expires but was informed this was time sensitive and I would have to wait until January for an answer. Reviewed on: 2nd December 2024

Welcoming and supportive

Saffron has been welcoming and supportive. The staff are are friendly and very efficient and the whole experience has been like joining a family of like minded people. Reviewed on: 28th November 2024

Helpful staff and I didn’t have to wait in a...

Helpful staff and I didn’t have to wait in a que Reviewed on: 28th November 2024

THE MOST stressful experience

Was THE MOST stressful experience caused by incompetence, delays caused us to pay more money, any commissioned you received should have been zoid! Apart from 1 individual who tried their very best to help us, I have never dealt with such a disorganised lender. Even our solicitor is who deals with 100s of cases said Saffron were the worst she'd ever had the displeasure to deal with! Says a lot really. Reviewed on: 28th November 2024

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