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Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.68 (1030 reviews)

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4.68

Based on 1,030 reviews, last reviewed 9th May 2026

11% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

Latest highest rating:

5

Top Marks 4 Saffron Quick Pick up on phone..Friendly &professional manner Reviewed on: 9th May 2026

Verified source

Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025

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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (1030)

Helpful contact today.

Helpful contact today. Cheeky request to extend Reviewed on: 23rd March 2026

Saffron very efficient.

Saffron very efficient. Responded to phone calls quickly. The assistance given by Anne Sleeper was excellent Reviewed on: 21st March 2026

We have built a house on land which cost 600k.

We have built a house on land which cost 600k. We wanted a mortgage of 150k on a plot with a house valued at 2m plus. Saffron wanted to charge for survey fees on release of funds. Saffron please look at the full picture. Reviewed on: 19th March 2026

I would give you the highest mark but took several a...

I would give you the highest mark but took several attempts to get an answer - when I was dealt with the lady was excellent! Reviewed on: 19th March 2026

Mortgage renewal efficient and easy to go through.

Mortgage renewal efficient and easy to go through. Limited options (just one), of loan types available so couldn't access lowest loan rates despite low LTV. Kim very helpful and informative . Reviewed on: 19th March 2026

Information required given immediately.

Information required given immediately. Reviewed on: 19th March 2026

Good service. . Good service . Good service.

. . Not now. Not now. Not now. Reviewed on: 19th March 2026

An easy and friendly process, very straight forward

An easy and friendly process, very straight forward Reviewed on: 19th March 2026

Hands-on not automated

Saffron offers a more manual retention process than some other lenders, but that being said, the speed to issue the offer was less than 24 hours. The mortgage rates and product fees are very competitive when compared to the retention rates offered by other lenders. Reviewed on: 18th March 2026

My options were clearly explained to me.

My options were clearly explained to me. When I first called the retention dept. Was busy but they phoned me back as promised. Reviewed on: 16th March 2026

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