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Saffron Building Society: Mortgages reviews

4.45
Based on 641 reviews, last reviewed 16th May 2025
118% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
74%
See only 4 star reviews
12%
See only 3 star reviews
5%
See only 2 star reviews
3%
See only 1 star reviews
6%

Latest highest rating:

5

Understanding listening and helpful staff I think I spoke to a lady today called Cloe about my mortgage. She was so helpful and understanding. She just made me feel so much better. Although I... Read more Reviewed on: 16th May 2025
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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
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Joanna M

About this product

Buying a new home is an exciting time for anyone, but finding the right mortgage product can be difficult. We collect Saffron Building Society mortgage reviews to help you make an informed decision when finding the right lender for you.

Saffron Building Society is a mutual organisation offering a wide range of mortgage products. Before taking out a mortgage product make sure that you’re confident with the terms, conditions and interest rates. Always consult the lender or an independent advisor if you need help understanding your options.

Are you interested in Saffron Building Society mortgages? Find out what mortgage products borrowers have taken out and if they have been satisfied with their choice. Learn more about the application process and customer service. Find out if borrowers would recommend the Society. All of this and more can be found in our Saffron Building Society mortgage reviews.

Did Saffron Building Society help you buy your dream home? Tell us about your experience with the lender. Was the application process easy to understand? Was the team at Saffron Building Society friendly and helpful? Has the lender kept you up to date with any important mortgage news or changes? Would you recommend the lender and mortgage product to family and friends? Whether good or bad, write an honest Saffron Building Society mortgage review today. Together, we can help people like you make better financial decisions.

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Saffron Building Society Mortgages reviews (641)

polite ,helpful and efficient service

5
polite ,helpful and efficient service Reviewed on: 16th April 2025

First contact and I’m impressed.

5
Anne was able to answer all of my questions and gave clear responses. Reviewed on: 16th April 2025

End of mortgage options

4
The lady I spoke to today was very friendly and knowledgeable but I was a little disappointed that Saffron were not able to offer me some better deals when my current ends at the end of July. I am on a variable rate but these seem not to be available to me now. Reviewed on: 16th April 2025

The service i received was excellent.

5
The service i received was excellent. Reviewed on: 15th April 2025

Great customer experience from Lisa

5
Great customer experience from Lisa who was very helpful Reviewed on: 14th April 2025

Very helpful, clear and skilled in answering my ques...

5
Very helpful, clear and skilled in answering my questions. Very warm. Reviewed on: 10th April 2025

Great staff.

5
My dealings with the staff have always been excellent Reviewed on: 10th April 2025

Staff were helpful and informative

5
Staff were helpful and informative Reviewed on: 10th April 2025

Excellent customer service from Lisa.

5
Excellent customer service from Lisa. She was helpful with all of her answers Reviewed on: 9th April 2025

Professional and informative.

5
Professional and informative. Consultant contacted me as soon as I requested to be contacted and was able to provide me with all the information necessary for me to make decisisons Reviewed on: 9th April 2025

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