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Saffron Building Society: Mortgages reviews

View other Saffron Building Society products
4.66
Based on 971 reviews, last reviewed 16th Mar 2026
17% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
9%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

5

My options were clearly explained to me. My options were clearly explained to me. When I first called the retention dept. Was busy but they phoned me back as promised. Reviewed on: 16th March 2026
Verified source

Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
Joanna M's avatar
Joanna M
Visit provider site Read all reviews Write a review

About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (971)

The advisor was very helpful with products which w...

5
The advisor was helping me with the products which was making it easier for me to understand. Reviewed on: 28th January 2026

The advisor was very helpful with products which w...

5
The advisor was helping me with the products which was making it easier for me to understand. Reviewed on: 28th January 2026

Very good service on specialist mortgage.

5
Very good service on specialist mortgage. Reviewed on: 28th January 2026
Sam S's avatar
Sam S

Highly professional response.

5
Highly professional response and a 'how can we make this work' culture. Reviewed on: 28th January 2026
Ken's avatar
Ken

Very smooth and straight forward process

5
The process was very smooth and straight forward. Reviewed on: 27th January 2026
Michael A's avatar
Michael A

Mortgage was extremely smoothly.

5
Mortgage from start to finish went extremely smoothly. We were kept informed at every stage Reviewed on: 27th January 2026
David R's avatar
David R

difficult questions answered in a simple way

5
I asked the lady couple of difficult questions which she explained in a very simple which i could easily understand Reviewed on: 27th January 2026
saleem m's avatar
saleem m

Impressive Service

5
As a customer "of a certain age" I thought that I may have problems in obtaining a mortgage at a reasonable rate. Saffron came up trumps and provided excellent service in every respect. Reviewed on: 27th January 2026
Ian M's avatar
Ian M

Far, but close!

5
As a non-resident investor, I have not felt miles away from dealing with Saffron. Their customer service and continual desire to grow and improve in all they do is refreshing. Reviewed on: 27th January 2026
Katie D's avatar
Katie D

My last communication with Saffron related to my mat...

5
My last communication with Saffron related to my maturing cash Isa. My enquiry was handled professionally and the rollover rate very competitive. Reviewed on: 27th January 2026
Robert G's avatar
Robert G

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