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Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.75 (1096 reviews)

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4.75

Based on 1,096 reviews, last reviewed 24th Jul 2026

29% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

83%

Latest highest rating:

5

Excellent customer service. Excellent customer service. Friendly staff. Quick response on telephone Reviewed on: 24th July 2026

Verified source

Latest lowest rating:

2

Call to port and top up my mortgage Hi, I initially rang in on Mon and was informed that someone will call me back later. I had to call back on Tues, wed and thurs for someone to call ba... Read more Reviewed on: 10th July 2026

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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Mortgages now

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Saffron Building Society Mortgages reviews (1096)

Quick response.

Quick response. Got back to any queries quickly Reviewed on: 18th June 2026

Really helpful service from Kim this is all new to u...

Really helpful service from Kim this is all new to us again so great to speak to her about it all Reviewed on: 18th June 2026

Clear explanation by Saffron Mortgage team

I called the mortgage team to enquire about options available to me since my existing product is coming to an end. Kim clearly took me through the available products and answered all the questions I had very professionally. By the end of the call I was satisfied and could choose the product suitable for me. Reviewed on: 17th June 2026

Seamless product transfer from day one!

Seamless product transfer from day one! Reviewed on: 17th June 2026

Very responsive to my request.

Very responsive to my request. Advice very clear Reviewed on: 16th June 2026

loan to value amount

Shame about the loan to value amount being so low Reviewed on: 15th June 2026

Saffron building society mortgage

The member of staff I spoke to on the 12/06/2026 was professional, courteous, knowledgeable and very helpful. Reviewed on: 12th June 2026

I had a very informative call with the lady today re...

I had a very informative call with the lady today regarding porting our mortgage. She was very patient with. Very happy with the service Reviewed on: 12th June 2026

Very helpful on the phone and helped solved my log i...

Very helpful on the phone and helped solved my log in issue. Friendly and keen to assist me Reviewed on: 11th June 2026

Always helpful and give great advice as well

Always helpful and give great advice as well Reviewed on: 11th June 2026

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