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Saffron Building Society: Mortgages reviews

4.39
Based on 577 reviews, last reviewed 31st Mar 2025
332% increase in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
12%
See only 3 star reviews
6%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Liz helped me a lot. Liz helped me a lot. Her service was perfect. She an excellent employee. A value for Saffron !!! Reviewed on: 31st March 2025
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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
Joanna M's avatar
Joanna M

About this product

Buying a new home is an exciting time for anyone, but finding the right mortgage product can be difficult. We collect Saffron Building Society mortgage reviews to help you make an informed decision when finding the right lender for you.

Saffron Building Society is a mutual organisation offering a wide range of mortgage products. Before taking out a mortgage product make sure that you’re confident with the terms, conditions and interest rates. Always consult the lender or an independent advisor if you need help understanding your options.

Are you interested in Saffron Building Society mortgages? Find out what mortgage products borrowers have taken out and if they have been satisfied with their choice. Learn more about the application process and customer service. Find out if borrowers would recommend the Society. All of this and more can be found in our Saffron Building Society mortgage reviews.

Did Saffron Building Society help you buy your dream home? Tell us about your experience with the lender. Was the application process easy to understand? Was the team at Saffron Building Society friendly and helpful? Has the lender kept you up to date with any important mortgage news or changes? Would you recommend the lender and mortgage product to family and friends? Whether good or bad, write an honest Saffron Building Society mortgage review today. Together, we can help people like you make better financial decisions.

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Saffron Building Society Mortgages reviews (579)

Always helpful, brilliant service

5
Always helpful, brilliant service Reviewed on: 20th March 2025

I had a fantastic experience with Anne Sleeper today...

5
I had a fantastic experience with Anne Sleeper today, she was helpful, and efficient and had lots of empathy. Reviewed on: 20th March 2025

Kim was polite, friendly and super helpful.

5
Kim was polite, friendly and super helpful. I got all the information I needed. A 10/10 experience for me and very refreshing. Reviewed on: 19th March 2025

Saffron staff always friendly and informative

5
Saffron staff always friendly and informative Reviewed on: 17th March 2025

Helpful, friendly and efficient

5
Kim was really helpful from start to finish, she explained how rate swap worked issued paperwork and it was agreed in no time. Reviewed on: 17th March 2025

Great customer service

5
The interest rate could be a bit better but very good customer service Reviewed on: 14th March 2025

Easy to contact, prompt response, UK representative.

5
Easy to contact, prompt response, UK representative. Extremely helpful! Reviewed on: 13th March 2025

Lovely advisor!

5
Lovely advisor! Polite and helpful. Reviewed on: 13th March 2025

Excellent customer service

5
All my phone calls about the mortgage have been dealt with in a very friendly, professional and helpful manner, although Kim was particularly brilliant today. I just wish the interest rates were a bit more competitive! Reviewed on: 13th March 2025

Very good customer service from Kim.

5
Very good customer service from Kim. She was clear, precise & concise. Reviewed on: 11th March 2025

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