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Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.74 (1068 reviews)

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4.74

Based on 1,068 reviews, last reviewed 19th Jun 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

Latest highest rating:

5

It was a great efficient service and all information... It was a great efficient service and all information was provided Reviewed on: 19th June 2026

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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025

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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (1068)

We had submitted a request to draw down on our mortg...

We had submitted a request to draw down on our mortgage which was time pressured as we needed to transfer funds to our Contractor. The underwriter approval process took a little longer than anticipated but Lisa Howard did a brilliant job in chasing them up and keeping us in the loop which was hugely appreciated. Reviewed on: 1st June 2026

Quick & Helpful.

Quick & Helpful. Kim Was very efficient in our product switch Reviewed on: 1st June 2026

Lisa Howard is an absolute joy!

Lisa was wonderful to speak with today and helped with all of my questions efficiently as well as with great knowledge and with a delightful smile in her voice I could hear over the phone. Thank you so much Lisa for all your help and alleviating my concerns. You're a testament to Saffron and they're fortunate to have you. Reviewed on: 1st June 2026

Sophia Nuttall - Password reset

Excellent response - The information was sent straight away. Account safety checks were taken as well. Reviewed on: 31st May 2026

Prompt and efficient service!

Prompt and efficient service! Well done! Reviewed on: 28th May 2026

Nice and polite lady who ensured I understood all av...

Nice and polite lady who ensured I understood all available options Reviewed on: 27th May 2026

She was lovely and very helpful.

She was lovely and very helpful. And she resolved my issue very quickly and competently. Reviewed on: 27th May 2026

Living abroad with home in UK

As someone living abroad with a home in the UK, I can highly recommend Saffron Building Society. They offer the right products. Reviewed on: 27th May 2026

Kim was excellent to talk to and understand my ask.

Kim was excellent to talk to and understand my ask. Reviewed on: 22nd May 2026

Great service!

Some confusion early on was soon eradicated by Kim and the end result gave me a happy face. Reviewed on: 22nd May 2026

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