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Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.59 (888 reviews)

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4.62

Based on 886 reviews, last reviewed 4th Dec 2025

41% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

81%

Latest highest rating:

5

Very helpful and easy to understand. Very helpful and easy to understand. Reviewed on: 4th December 2025

Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025

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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (888)

Extremely helpful, supportive and knowledgeable.

Leon was patient, knowledgable and extremely supportive of my application with Saffron. He talked me through every step of the application, answered all questions and was helpful the whole time. He’s an asset to the team, I feel genuinely far more knowledgable about mortgages/remortgages due to Leon’s wise words, patient manner and knowledge. Reviewed on: 30th October 2025

Good clear explaination of my options

Good clear explaination of my options Reviewed on: 30th October 2025

Good customer service.

Good customer service. Gave me all the information I needed efficiently. Kim was very friendly, informative and personable. Reviewed on: 29th October 2025

I applied for Consent to Let my property.

I applied for Consent to Let my property. I had anticipated it to be a hard process, but I was so pleased with the quick, responsive, professional service I received from Saffron and especially my contact, Lisa. Reviewed on: 29th October 2025

Lisa was a breath of fresh air.

Lisa was a breath of fresh air. Courteous and professional and got the job done. Reviewed on: 28th October 2025

Extra helpful mortgage support

Lisa in mortgages was extra helpful and patiently guided me through my online registration. Really reassuring and knowledgeable. Reviewed on: 27th October 2025

Good Customer Service.

Good Customer Service. Well communicated. Reviewed on: 27th October 2025

Brilliant service

Brilliant service, very helpful and polite customer service. Reviewed on: 23rd October 2025

Brilliant advisor

Lisa was patient and helpful throughout the call and process Reviewed on: 22nd October 2025

easy switch

The switch was very easy. The communication was clear. Reviewed on: 21st October 2025

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