Write a review

Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.52 (762 reviews)

View other Saffron Building Society products

4.54

Based on 762 reviews, last reviewed 14th Aug 2025

10% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

76%

11%

Latest highest rating:

5

Very friendly, gave clear advice and helped me under... Very friendly, gave clear advice and helped me understand the remortgage process Reviewed on: 14th August 2025

Verified source

Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025

Visit provider site Read all reviews Write a review

About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.

Write a review

Saffron Building Society Mortgages reviews (762)

Everyone that we spoke with has been extremely helpful.

Everyone that we spoke with has been extremely helpful. Reviewed on: 4th August 2025

A lady called Kim dealt with my enquiry very efficie...

A lady called Kim dealt with my enquiry very efficiently. Reviewed on: 4th August 2025

They are very approachable, and 'normal" in a world...

They are very approachable, and 'normal" in a world of complicated company speak.. . I will be moving all my properties to Saffrons. I find them very straightforward Reviewed on: 1st August 2025

Kim Willett was fantastic!

Kim Willett was fantastic! It’s so lovely and reassuring to speak with someone who is truly helpful. Kim answered all my questions and made the process simple & stress free! Reviewed on: 31st July 2025

No issues and very easy.

No issues and very easy. And quick to answer the phone Reviewed on: 30th July 2025

Kim Willett most helpful on this occasions.

Kim Willett most helpful on this occasions. Would prefer to see more mortgage products without redemption penalties. Our original application process, some while back now, was extremely long winded and tedious. Reviewed on: 30th July 2025

The person on the phone was polite and helpful and c...

The person on the phone was polite and helpful and clear - I'm only sorry I didn't get her name. Reviewed on: 28th July 2025

Positive experience all around

I had an extremely pleasant and constructive experience with Lisa Howard this morning. I found her to be understanding and get we got to the root cause efficiently. Reviewed on: 28th July 2025

Really simple and positive customer experience.

Really simple and positive customer experience. None of the endless hoops jumping through with the big banks. Got what I needed quickly. Thanks for the help Saffron. Reviewed on: 24th July 2025

Great and engaging customer service and connected th...

Great and engaging customer service and connected through very fast Reviewed on: 24th July 2025

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Mortgage
from Equifinance 1.00 from 4 reviews
Tracker Rate Mortgage
from Halifax 4.33 from 14 reviews
Mortgages
from Family Building Society 4.91 from 512 reviews

Want to see more from Saffron Building Society?

Savings
from Saffron Building Society 4.64 from 4876 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub