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Saffron Building Society: Mortgages reviews

4.30
Based on 456 reviews, last reviewed 18th Dec 2024
12% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
66%
See only 4 star reviews
14%
See only 3 star reviews
7%
See only 2 star reviews
5%
See only 1 star reviews
8%

Latest highest rating:

5

Great app and top customer service. I was a member years ago then closed my accounts when I needed the money after moving from Birmingham to Portsmouth.and they accepted to reopen my acc... Read more Reviewed on: 11th December 2024
Gilles T's avatar
Gilles T

Latest lowest rating:

1

Hard work, changing criteria and ZERO flexibility Hard work (which isn't an issue), however the changing of criteria is hard to stomach. Also the speed they do things is mind blowing, rather than aski... Read more Reviewed on: 18th December 2024
Andrew 's avatar
Andrew

About this product

Buying a new home is an exciting time for anyone, but finding the right mortgage product can be difficult. We collect Saffron Building Society mortgage reviews to help you make an informed decision when finding the right lender for you.

Saffron Building Society is a mutual organisation offering a wide range of mortgage products. Before taking out a mortgage product make sure that you’re confident with the terms, conditions and interest rates. Always consult the lender or an independent advisor if you need help understanding your options.

Are you interested in Saffron Building Society mortgages? Find out what mortgage products borrowers have taken out and if they have been satisfied with their choice. Learn more about the application process and customer service. Find out if borrowers would recommend the Society. All of this and more can be found in our Saffron Building Society mortgage reviews.

Did Saffron Building Society help you buy your dream home? Tell us about your experience with the lender. Was the application process easy to understand? Was the team at Saffron Building Society friendly and helpful? Has the lender kept you up to date with any important mortgage news or changes? Would you recommend the lender and mortgage product to family and friends? Whether good or bad, write an honest Saffron Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Saffron Building Society Mortgages reviews (456)

Review of the Saffron Building Society, Mortgages:

THE MOST stressful experience

1
Was THE MOST stressful experience caused by incompetence, delays caused us to pay more money, any commissioned you received should have been zoid! Apart from 1 individual who tried their very best to help us, I have never dealt with such a disorganised lender. Even our solicitor is who deals with 100s of cases said Saffron were the worst she'd ever had the displeasure to deal with! Says a lot really. Reviewed on: 28th November 2024

Everything i have needed anything from Saffron ot ha...

3
Everything i have needed anything from Saffron ot has always been very easy and explained very well. Would definitely recommend to others. Reviewed on: 18th December 2024

Hard work, changing criteria and ZERO flexibility

1
Hard work (which isn't an issue), however the changing of criteria is hard to stomach. Also the speed they do things is mind blowing, rather than asking a load of questions they spent multiple weeks with a single question each time. Reviewed on: 18th December 2024

Great app and top customer service.

5
I was a member years ago then closed my accounts when I needed the money after moving from Birmingham to Portsmouth.and they accepted to reopen my account and the app is not lpleasant. Reviewed on: 11th December 2024

Saffron made my product switch easy.

5
Saffron made my product switch easy. They provided me with the information I needed to make an informed decision. The customer service is excellent, phones are answered quickly and staff are always extremely helpful. Reviewed on: 10th December 2024

Thankyou

5
For people not used to dealing with mortgages, decision making about mortgages is a nightmare. Every aspect of dealing with Saffron is positive and communication is clear, taking the stress out of the whole situation. Reviewed on: 10th December 2024

I received excellent service and advice

5
I received excellent service and advice Reviewed on: 10th December 2024

Could be more competitive with interest rates

5
Could be more competitive with interest rates Reviewed on: 10th December 2024

Fantastic

5
We have been with Saffron for a number of years and since day 1 the service has been fantastic (and really could not be better)! Reviewed on: 5th December 2024

Gabby has been very helpful

5
Gabby who has been dealing with me has been most helpful especially over this stressful time with mortgage rates going up a lot more then last time and has given me a product options that works for me. Reviewed on: 3rd December 2024

Good product but poor systems

4
I am very pleased with my mortgage product but recently a system error put my payment up when it should have gone down. Reviewed on: 2nd December 2024

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