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Saffron Building Society: Mortgages reviews

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4.50
Based on 700 reviews, last reviewed 23rd Jun 2025
25% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
11%
See only 3 star reviews
5%
See only 2 star reviews
3%
See only 1 star reviews
5%

Latest highest rating:

5

Very good and clear. Very good and clear. Very helpful Reviewed on: 23rd June 2025
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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
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Saffron Building Society Mortgages reviews (700)

Mortgages review

1
The mortgage application process was extremely slow and painful. You took weeks to review the information we sent you each time, and you made multiple requests for supporting documentation rather than asking for it all at once. Reviewed on: 15th August 2023
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Saffron Member

Mortgages review

5
Absolutely lovely lender. Quick, understood our complex incomes, made no delays for completion - what more could you ask for ? Reviewed on: 15th August 2023
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Saffron Member

Mortgages review

2
The amount of time left waiting for someone to come to the phone. To deal with the problem Reviewed on: 7th August 2023
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Saffron Member

Mortgages review

1
I would never deal with Saffron again. Reviewed on: 7th August 2023
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Saffron Member

Mortgages review

5
Online system to at least view all the up to date details about the mortgage Reviewed on: 25th July 2023
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Saffron Member

Mortgages review

5
Straight through to a perso who could help Reviewed on: 24th July 2023
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Saffron Member

Mortgages review

5
I'm IT geek, I like all my things with online access always up to date. It hurts me badly that in here all I get is paper letters sent every few months instead of a quick view of my account online. Reviewed on: 24th July 2023
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Saffron Member

Mortgages review

5
Good follow up service and friendly tone. Reviewed on: 20th July 2023
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Saffron Member

Mortgages review

5
Provided all the relevant information fast and I was able to complete in time Reviewed on: 18th July 2023
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Saffron Member

Mortgages review

5
Good customer focus, processes easy to follow Reviewed on: 18th July 2023
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Saffron Member

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