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Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.66 (978 reviews)

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4.66

Based on 978 reviews, last reviewed 19th Mar 2026

29% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

81%

Latest highest rating:

4

We have built a house on land which cost 600k. We have built a house on land which cost 600k. We wanted a mortgage of 150k on a plot with a house valued at 2m plus. Saffron wanted to charge for sur... Read more Reviewed on: 19th March 2026

Verified source

Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025

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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (978)

Kim was very friendly and helpful.

Kim was very friendly and helpful. Reviewed on: 19th February 2025

Very good service

Very good service, a little awkward when going through initial self build criteria, but got there in the end. Reviewed on: 18th February 2025

We had a ring back call as arranged.

We had a ring back call as arranged. 2 people have tried to help us get on the APP but still can’t get on it Reviewed on: 18th February 2025

Very good experience With Lisa.

Very good experience With Lisa. Very informative Reviewed on: 18th February 2025

Lisa Howard was very helpful answering all of my que...

Lisa Howard was very helpful answering all of my questions clearly and explaining things I was unsure of Reviewed on: 18th February 2025

Helpful service delivered with enthusiasm.

I was very impressed by the prompt and helpful service I received. All the information I was given was easy to understand and was delivered with patience and enthusiasm. I got the feeling that nothing was too much trouble and that they really wanted to help. Reviewed on: 18th February 2025

Great customer service

Great customer service and excellent advice and support provided at all times. Reviewed on: 17th February 2025

Lisa provide excellent service today, thanks you!

Lisa provide excellent service today, thanks you! Reviewed on: 17th February 2025

Very helpful staff (especially Anne Sleeper), quick...

Very helpful staff (especially Anne Sleeper), quick and efficient Reviewed on: 14th February 2025

Good English and product knowledge

Good English and product knowledge Reviewed on: 14th February 2025

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