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Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.75 (1084 reviews)

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4.75

Based on 1,084 reviews, last reviewed 10th Jul 2026

15% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

Latest highest rating:

5

Very helpful and personal customer service. Very helpful and personal customer service. You still speak to a real person. Pretty good value for money mortgage products. Reviewed on: 10th July 2026

Verified source

Latest lowest rating:

2

Call to port and top up my mortgage Hi, I initially rang in on Mon and was informed that someone will call me back later. I had to call back on Tues, wed and thurs for someone to call ba... Read more Reviewed on: 10th July 2026

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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (1084)

Great Service

Good customer service, informing customers about their fixed rates ending in good time so we can make a decision in good time Reviewed on: 25th April 2025

brilliant everything all good

everything all good., dealt with very professional Reviewed on: 24th April 2025

Excellent customer service, very engaging and profes...

Excellent customer service, very engaging and professional. Understood what I wanted and efficiently handled. Reviewed on: 24th April 2025

Excellent service

A good one. Had a session where proper guidance on mortgage rates was given. Reviewed on: 23rd April 2025

Lisa Howard was very helpful and friendly on the call.

Lisa Howard was very helpful and friendly on the call. Lisa went above and beyond helping answering all the questions I had and also was really engaging. Reviewed on: 23rd April 2025

Efficient.

Efficient. And straight to the point. Very helpful Reviewed on: 22nd April 2025

Review phone

Very clear and polite made it a refreshing experience. Reviewed on: 19th April 2025

Lisa and all the staff are very helpful - excellent...

Lisa and all the staff are very helpful - excellent customer service. Reviewed on: 17th April 2025

Anne was lovely.

Anne was lovely. Great support in my questions. Reviewed on: 17th April 2025

I spoke with Kim who was knowledgeable, friendly and...

I spoke with Kim who was knowledgeable, friendly and helpful. Reviewed on: 16th April 2025

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