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Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.66 (978 reviews)

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4.66

Based on 978 reviews, last reviewed 19th Mar 2026

29% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

81%

Latest highest rating:

4

We have built a house on land which cost 600k. We have built a house on land which cost 600k. We wanted a mortgage of 150k on a plot with a house valued at 2m plus. Saffron wanted to charge for sur... Read more Reviewed on: 19th March 2026

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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025

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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (978)

Excellent customer service, very nice to speak to, e...

Excellent customer service, very nice to speak to, explained everything i wanted to know, quick service and as customer services go it was definitley one of the better and easy services i have used. Lovely lady, recommend a pay rise Reviewed on: 4th March 2025

Lisa was very professional and helpful

Lisa was very professional and helpful Reviewed on: 3rd March 2025

Great customer service

Kim was so helpful and friendly and really explained everything to me without making it all sound too complicated. Reviewed on: 28th February 2025

Lisa was excellent and very pleasant.

Lisa was excellent and very pleasant. Reviewed on: 28th February 2025

Very friendly customer service and professional appr...

Very friendly customer service and professional approach- felt very comfortable discussing my mortgage Reviewed on: 28th February 2025

Excelent Customer Service

Financial Advisor rang in good time and clarified everything that needed to be done. Excellent service! Reviewed on: 28th February 2025

Kim was very helpful and patient on the phone and ex...

Kim was very helpful and patient on the phone and explained my options clearly Reviewed on: 28th February 2025

I’ve been dealing with Helen Coe for approx 12 month...

I’ve been dealing with Helen Coe for approx 12 months and during that period she has dealt with me/account empathetically, with understanding and professionally. She has been fantastic! Reviewed on: 28th February 2025

Excellent customer service provided by Lisa

Lisa provided an excellent customer service to me this morning. She was so helpful and provided all what I needed. She was professional, friendly and helpful. Thank you Reviewed on: 27th February 2025

Kim Willet was knowledgeable and helpful.

Kim Willet was knowledgeable and helpful. Reviewed on: 26th February 2025

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