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Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.68 (1032 reviews)

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4.68

Based on 1,031 reviews, last reviewed 11th May 2026

14% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

Latest highest rating:

4

Kim was a pleasure to deal Kim was a pleasure to deal with although initially I was a tad confused : maybe I did not express what I was stating clearly enough? But we got there ... Read more Reviewed on: 11th May 2026

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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025

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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (1032)

Professional and informative.

Professional and informative. Consultant contacted me as soon as I requested to be contacted and was able to provide me with all the information necessary for me to make decisisons Reviewed on: 9th April 2025

The lady was very polite and helpful and answered al...

The lady was very polite and helpful and answered all my questions. Reviewed on: 9th April 2025

Pleasant friendly staff.

Pleasant friendly staff. Thank you Reviewed on: 9th April 2025

Polite and efficient service

The Mortgage Advisor I spoke to was very polite, friendly and informative. There was a particularly complicated query regarding repayment amounts and interest rates that she took the time to investigate with her colleagues. Reviewed on: 9th April 2025

Kim is amazing , her knowledge has been very helpful

Kim is amazing , her knowledge has been very helpful Reviewed on: 8th April 2025

Lisa was very helpful with numerous enquiries

Lisa was very helpful with numerous enquiries Reviewed on: 8th April 2025

Telephone call with Kim Willets

I dealt with Kim Willets who was incredibly professional and thorough. The subject matter wasn't particularly cheery but Kim went through the process in meticulous detail always being clear to guide me so I knew what we were doing and why. Reviewed on: 8th April 2025

Always positive experiences.

Always positive experiences. Helpful information, clearly explained. Reviewed on: 5th April 2025

Advisor was knowledgeable, friendly and helpful

Advisor was knowledgeable, friendly and helpful Reviewed on: 5th April 2025

very good!

Allan’s head incredibly clear and helpful in adjusting my DD to a larger amount of Reviewed on: 4th April 2025

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