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Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.68 (1032 reviews)

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4.68

Based on 1,031 reviews, last reviewed 11th May 2026

14% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

Latest highest rating:

4

Kim was a pleasure to deal Kim was a pleasure to deal with although initially I was a tad confused : maybe I did not express what I was stating clearly enough? But we got there ... Read more Reviewed on: 11th May 2026

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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025

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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (1032)

I didn’t have to wait long for someone to answer the...

I didn’t have to wait long for someone to answer the call and my request was dealt with quickly and professionally. Reviewed on: 16th April 2025

polite ,helpful and efficient service

polite ,helpful and efficient service Reviewed on: 16th April 2025

First contact and I’m impressed.

Anne was able to answer all of my questions and gave clear responses. Reviewed on: 16th April 2025

End of mortgage options

The lady I spoke to today was very friendly and knowledgeable but I was a little disappointed that Saffron were not able to offer me some better deals when my current ends at the end of July. I am on a variable rate but these seem not to be available to me now. Reviewed on: 16th April 2025

The service i received was excellent.

The service i received was excellent. Reviewed on: 15th April 2025

Great customer experience from Lisa

Great customer experience from Lisa who was very helpful Reviewed on: 14th April 2025

Very helpful, clear and skilled in answering my ques...

Very helpful, clear and skilled in answering my questions. Very warm. Reviewed on: 10th April 2025

Great staff.

My dealings with the staff have always been excellent Reviewed on: 10th April 2025

Staff were helpful and informative

Staff were helpful and informative Reviewed on: 10th April 2025

Excellent customer service from Lisa.

Excellent customer service from Lisa. She was helpful with all of her answers Reviewed on: 9th April 2025

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