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Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.66 (978 reviews)

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4.66

Based on 978 reviews, last reviewed 19th Mar 2026

29% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

81%

Latest highest rating:

4

We have built a house on land which cost 600k. We have built a house on land which cost 600k. We wanted a mortgage of 150k on a plot with a house valued at 2m plus. Saffron wanted to charge for sur... Read more Reviewed on: 19th March 2026

Verified source

Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025

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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (978)

I had a fantastic experience with Anne Sleeper today...

I had a fantastic experience with Anne Sleeper today, she was helpful, and efficient and had lots of empathy. Reviewed on: 20th March 2025

Kim was polite, friendly and super helpful.

Kim was polite, friendly and super helpful. I got all the information I needed. A 10/10 experience for me and very refreshing. Reviewed on: 19th March 2025

Saffron staff always friendly and informative

Saffron staff always friendly and informative Reviewed on: 17th March 2025

Helpful, friendly and efficient

Kim was really helpful from start to finish, she explained how rate swap worked issued paperwork and it was agreed in no time. Reviewed on: 17th March 2025

Great customer service

The interest rate could be a bit better but very good customer service Reviewed on: 14th March 2025

Easy to contact, prompt response, UK representative.

Easy to contact, prompt response, UK representative. Extremely helpful! Reviewed on: 13th March 2025

Lovely advisor!

Lovely advisor! Polite and helpful. Reviewed on: 13th March 2025

Excellent customer service

All my phone calls about the mortgage have been dealt with in a very friendly, professional and helpful manner, although Kim was particularly brilliant today. I just wish the interest rates were a bit more competitive! Reviewed on: 13th March 2025

Very good customer service from Kim.

Very good customer service from Kim. She was clear, precise & concise. Reviewed on: 11th March 2025

Excellent response, extremely efficient and helpful

Excellent response, extremely efficient and helpful Reviewed on: 11th March 2025

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