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Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.68 (1031 reviews)

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4.68

Based on 1,031 reviews, last reviewed 11th May 2026

14% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

Latest highest rating:

4

Kim was a pleasure to deal Kim was a pleasure to deal with although initially I was a tad confused : maybe I did not express what I was stating clearly enough? But we got there ... Read more Reviewed on: 11th May 2026

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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025

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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (1031)

Excellent service

A good one. Had a session where proper guidance on mortgage rates was given. Reviewed on: 23rd April 2025

Lisa Howard was very helpful and friendly on the call.

Lisa Howard was very helpful and friendly on the call. Lisa went above and beyond helping answering all the questions I had and also was really engaging. Reviewed on: 23rd April 2025

Efficient.

Efficient. And straight to the point. Very helpful Reviewed on: 22nd April 2025

Review phone

Very clear and polite made it a refreshing experience. Reviewed on: 19th April 2025

Lisa and all the staff are very helpful - excellent...

Lisa and all the staff are very helpful - excellent customer service. Reviewed on: 17th April 2025

Anne was lovely.

Anne was lovely. Great support in my questions. Reviewed on: 17th April 2025

I spoke with Kim who was knowledgeable, friendly and...

I spoke with Kim who was knowledgeable, friendly and helpful. Reviewed on: 16th April 2025

Was a pleasure and very helpful, help me to understa...

Was a pleasure and very helpful, help me to understand all my options Reviewed on: 16th April 2025

Friendly and efficient service

Our recent experience with Lisa Holden has been faultless. She was friendly, professional and very efficient which made the switching of our mortgage to a new product easy. Reviewed on: 16th April 2025

I didn’t have to wait long for someone to answer the...

I didn’t have to wait long for someone to answer the call and my request was dealt with quickly and professionally. Reviewed on: 16th April 2025

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