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Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.68 (1031 reviews)

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4.68

Based on 1,031 reviews, last reviewed 11th May 2026

14% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

Latest highest rating:

4

Kim was a pleasure to deal Kim was a pleasure to deal with although initially I was a tad confused : maybe I did not express what I was stating clearly enough? But we got there ... Read more Reviewed on: 11th May 2026

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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025

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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (1031)

Lisa Howard was outstanding.

Lisa Howard was outstanding. She was aware of the seriousness of our situation and made sure we understood what was required and supported us throughout the whole process. Taking time to liaise and communicate with all other parties involved. I cannot thank her enough and recommend her without reservation Reviewed on: 6th May 2025

Saffron customer service are friendly and very helpful

Saffron customer service are friendly and very helpful Reviewed on: 6th May 2025

Lovely conversation very helpful

Lovely conversation with Anna, who totally understood the various options I was considering. She gave advice and was really helpful together with a great demeanour. Reviewed on: 2nd May 2025

Lisa was very helpful and friendly

Lisa was very helpful and friendly Reviewed on: 30th April 2025

Helpful staff.

Rosanna was extremely helpful, informative, patient and friendly. She was able to answer all my queries. Reviewed on: 29th April 2025

Excellent service by both both Lisa’s Lisa Howard an...

Excellent service by both both Lisa’s Lisa Howard and Lisa Holden. They helped me so much arching my mortgage product. Nothing was too much trouble for them Reviewed on: 29th April 2025

Lisa Holden was excellent throughout the call, very...

Lisa Holden was excellent throughout the call, very personable, knowledgeable and a pleasure to deal with. Reviewed on: 28th April 2025

Great Service

Good customer service, informing customers about their fixed rates ending in good time so we can make a decision in good time Reviewed on: 25th April 2025

brilliant everything all good

everything all good., dealt with very professional Reviewed on: 24th April 2025

Excellent customer service, very engaging and profes...

Excellent customer service, very engaging and professional. Understood what I wanted and efficiently handled. Reviewed on: 24th April 2025

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