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Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.66 (978 reviews)

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4.66

Based on 978 reviews, last reviewed 19th Mar 2026

29% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

81%

Latest highest rating:

4

We have built a house on land which cost 600k. We have built a house on land which cost 600k. We wanted a mortgage of 150k on a plot with a house valued at 2m plus. Saffron wanted to charge for sur... Read more Reviewed on: 19th March 2026

Verified source

Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025

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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (978)

Yes was reviewing my mortgage Got a bit confused Bu...

Yes was reviewing my mortgage Got a bit confused But all sorted now thank you Reviewed on: 1st April 2025

Liz helped me a lot.

Liz helped me a lot. Her service was perfect. She an excellent employee. A value for Saffron !!! Reviewed on: 31st March 2025

Very polite friendly and efficient answering my ques...

Very polite friendly and efficient answering my questions with excellent clarity. Reviewed on: 28th March 2025

Kim was great on the call this morning.

Kim was great on the call this morning. Very helpful. However getting the self-build mortgage approved was very painful. This combined with the poor rates means I am unlikely to remortgage with saffron Reviewed on: 28th March 2025

Always get through quickly on the phone, very helpfu...

Always get through quickly on the phone, very helpful service Reviewed on: 27th March 2025

Always a pleasure to deal with.

The mortgage product has proved perfect for my needs and Saffron staff are always quick to respond to any query & a pleasure to deal with. Reviewed on: 27th March 2025

Great service happy to deal with you

Great service happy to deal with you Reviewed on: 27th March 2025

Lisa Howard was lovely, kind and listened to the ite...

Lisa Howard was lovely, kind and listened to the items I needed help with and then added further value by signposting me to online acccount so I can view my information. She spoken in a kind way that helped me understand everything clearly. Reviewed on: 27th March 2025

great customer service

i found the person who answered my call to be courteous and very professional in her handling of my query. Reviewed on: 27th March 2025

Amazing!

Amazing! Great help all staff I spoke to Reviewed on: 26th March 2025

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