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Saffron Building Society: Savings reviews

4.54
Based on 3,947 reviews, last reviewed 4th Mar 2025
68% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
12%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Great Service A clear friendly service. My query was resolved the same day. Reviewed on: 4th March 2025
Michael C's avatar
Michael C

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024
Malcolm Chester's avatar
Malcolm Chester

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3948)

Review of the Saffron Building Society, Savings:

I visited the Colchester office and as a new custome...

5
I visited the Colchester office and as a new customer I am very impresse……..I have been looking for new building societies and it is important to me to speak to someone in person…….All staff are friendly and couldn’t be more patient in answering my many questions. Couldn’t recommend enough in comparison to others close by!!!! Reviewed on: 10th September 2024

Always friendly & helpful.

5
Always friendly & helpful. Very handy to have a local branch where you can go in and speak to someone. Reviewed on: 20th February 2025

Excellent customer service.

5
Excellent customer service. No long wait times to speak to someone on the phone. Product advice and help flawless. Very happy Reviewed on: 20th February 2025

I like the Saffron Walden!

5
Really approachable friendly staff Reviewed on: 20th February 2025

Saffron Walden branch are amazing

5
Saffron Walden ladies are lovely, always so helpful and bubbly. Always are on hand to offer support and help. Reviewed on: 20th February 2025

Excellent customer service, very informative.

5
Excellent customer service, very informative. Reviewed on: 20th February 2025

Love getting a coffee.

5
Love getting a coffee. I know all the staff and love visiting the branch. Reviewed on: 20th February 2025

Emily was professional and patient explaining what c...

5
Emily was professional and patient explaining what could be some of the ways I could make the most of my savings. Reviewed on: 20th February 2025

Great experience at Colchester all of the staff are...

5
Great experience at Colchester all of the staff are very friendly. Highly recommended true and genuine service. Best building society Reviewed on: 20th February 2025

Ian was great

4
Friendly service. Nice and efficient. Ian was friendly and helpful................... isa was easy to open Reviewed on: 20th February 2025

Saffron Walden serves me well and all the staff are...

5
Saffron Walden serves me well and all the staff are very welcoming. Reviewed on: 20th February 2025

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