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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.57 (3805 reviews)

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4.52

Based on 3,805 reviews, last reviewed 12th Feb 2025

11% increase in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

78%

12%

Latest highest rating:

5

Excellent customer service Jess was a friendly, knowledgeable and business-like. She dealt with my queries efficiently and promptly. The phone was answered quickly. Thank you. Reviewed on: 12th February 2025

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3805)

Review of the Saffron Building Society, Savings:

Friendly fast and efficient.

Friendly fast and efficient. Convenient local branch and open when i need it. Reviewed on: 4th November 2024

I’m a new customer really appreciate the help to day...

I’m a new customer really appreciate the help to day getting and account open the lady on the counter was really helpful and explained all the accounts to me and help me chose the best one for me to start saving Reviewed on: 24th January 2025

really appreciate your back open again I have always...

really appreciate your back open again I have always had good customer service the team is always so helpful. Nothing is ever to much to ask Reviewed on: 24th January 2025

Really helpful team always so friendly and welcoming...

Really helpful team always so friendly and welcoming when we visit the ware branch Reviewed on: 24th January 2025

really appreciated the help i have lost track of my...

really appreciated the help i have lost track of my account and the team was able to help me Reviewed on: 24th January 2025

I have been a customer at the Brentwood Branch for...

I have been a customer at the Brentwood Branch for many many years and have always found the staff to be really friendly and very helpful. No matter who is behind the counter they are all lovely Reviewed on: 24th January 2025

Ian was polite and professional explaining why he as...

Ian was polite and professional explaining why he asked various questions Reviewed on: 24th January 2025

Great staff

Ian was so helpful and friendly. Quick and efficient Reviewed on: 24th January 2025

Excellent Service

On arrival at the branch saying that we had an appointment we were straight away greeted by name and taken to a very comfortable waiting area. Kyle Stanway came to meet us, introducing both himself and Lauren (?) the branch manager who would be sitting in with him. We feel that we were fully listened to regarding which accounts were suitable for our needs. We also discussed suitable accounts for our grandchildren. We left feeling very pleased with the service that we received. Just to say that we will definitely be returning to open accounts for the grandchildren in the very near future once we have their relevant information. Reviewed on: 24th January 2025

Lauren was very helpful and in getting me back online

Lauren was very helpful and in getting me back online Reviewed on: 24th January 2025

I like the personal service - very important to spea...

I like the personal service - very important to speak to people and build relationships Reviewed on: 24th January 2025

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