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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.77 (6636 reviews)

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4.77

Based on 6,636 reviews, last reviewed 14th May 2026

32% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Sophia sorted everything professionally and effectiv... Sophia sorted everything professionally and effectively with excellent customer service skills Reviewed on: 14th May 2026

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6636)

Its not easy withdrawing monies from matured account

Its not easy withdrawing monies from matured account Reviewed on: 15th January 2024

Savings rates

I checked savings rates but went elsewhere to achieve higher rates Reviewed on: 15th January 2024

Had to report a bereavement.

Had to report a bereavement. Asked what I needed to do. The agent was sympathetic without being OTT which I appreciated. She then proceeded to ask the right questions to provide the right answers. She said she would send the required paperwork and guide on what was needed to be done. Everything arrived in the post 2 days later. Simple to understand and follow. First class service which has helped keep my worries to a minimum. Well done all round Reviewed on: 15th January 2024

Young lady was very good at sorting out making my pa...

Young lady was very good at sorting out making my payments book up to date. Pleasant personailty and very capable. Reviewed on: 15th January 2024

Good rates and counter staff and customer service.

Able to speak to a human, clear advice and guidance when I made a mistake (photo id not signed). Reviewed on: 15th January 2024

Always Excellent

Always helpful friendly efficient Reviewed on: 15th January 2024

Every time I go into the Bishop's Stortford branch y...

Every time I go into the Bishop's Stortford branch your staff are most helpful & very friendly Reviewed on: 15th January 2024

Good Staff

Staff at my branch (Bishop's Stortford) are always friendly, helpful and efficient, especially the young lady whose name I cannot remember. Reviewed on: 15th January 2024

Incorrect information

I came into the branch to change my regular saver that was about to mature and was informed I had to fill in a form which I did. Only to be told when I returned form it was not necessary and on top of that due to the delay the savings rate had reduced. Reviewed on: 15th January 2024

Saffron Safe

You know your money is safe at Saffron Reviewed on: 15th January 2024

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