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Saffron Building Society: Savings reviews

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4.64
Based on 4,892 reviews, last reviewed 21st Aug 2025
13% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
80%
See only 4 star reviews
11%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Regular customer at Bishops Stortford Branch - serve... Regular customer at Bishops Stortford Branch - served by Kendra today. Reviewed on: 21st August 2025
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Latest lowest rating:

1

Staff personable, good products, have had the accoun... Staff personable, good products, have had the accounts from a very young age Reviewed on: 16th July 2025
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (4892)

Savings Review

5
Polite,conscientious.........typical of all the telephone team I have spoken to at Saffron B Soc over the past TEN years....or even more ?? Reviewed on: 10th September 2022
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Saffron Member

Savings Review

5
NARINA was very helpful I have 3 ladybird accounts which I hadn’t used in a while, to get them restarted and be able to have online access is a bit long winded, could look into making that a little easier. Reviewed on: 7th September 2022
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Saffron Member

Savings Review

4
I had a long wait before being helped. Once your staff became available, everything went well. Reviewed on: 6th September 2022
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Saffron Member

Savings Review

5
Prompt response to my email asking me to phone. A friendly helpful customer service advisor. Reviewed on: 6th September 2022
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Saffron Member

Savings Review

5
Friendly exchange and efficient service. As I was closing an existing Regular Saver and opening a better interest earning Regular Saver I would have liked notice of the better deal via email message rather than by a chance website visit. Reviewed on: 6th September 2022
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Saffron Member

Savings Review

5
Polite and pleasant to speak to, and helpful. Reviewed on: 6th September 2022
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Saffron Member

Savings Review

5
Extremely helpful, showing initiative to help me meet my objectives. Reviewed on: 6th September 2022
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Saffron Member

Savings Review

4
Appreciated being able to get through & speak to a real human on the phone so quickly Reviewed on: 5th September 2022
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Saffron Member

Savings Review

3
Rather spasmodic. Couldn’t tell me where a large sum of my savings had gone, until I pointed out the very large amount in a bond, and this was a supervisor teaching a junior, not that impressed with juniors attitude. Reviewed on: 5th September 2022
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Saffron Member

Savings Review

5
She was very helpful and sorted out my query, switching my account to a better one, over the phone Reviewed on: 5th September 2022
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Saffron Member

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