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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.55 (3584 reviews)

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4.47

Based on 3,584 reviews, last reviewed 20th Dec 2024

18% decrease in 5 star reviews

in the past 90 days

25% increase in 1 star reviews

in the past 90 days

75%

13%

Latest highest rating:

5

SavingsAdvice Ian Clibben from the Royston branch gave me some good advice about ISA savings account of which i have signed up to. Reviewed on: 20th December 2024

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3584)

Review of the Saffron Building Society, Savings:

Friendly and helpful staff.

Friendly and helpful staff. Website was easy to use, now less so following upgrade. Has some good savings products. Does reward loyal members. Can't comment re mortgages. Reviewed on: 15th January 2024

Customer Service at it's best.

Went to counter and spoke with a very pleasant young lady called Florrie, she was as helpful and efficient as she could possibly be, she was patient and answered all my questions as best she could. Thank you Florrie (sorry if the name is spelt wrong). Reviewed on: 5th November 2024

Staff are always helpful and friendly when we need a...

Staff are always helpful and friendly when we need advice on our accounts. Reviewed on: 5th November 2024

Excellent customer service

I had challenges with my account..Natalie , the Assistant Manager dealt with them confidently, decisively and with tact and diplomacy. Natalie restored my faith in Saffron Walden Reviewed on: 5th November 2024

ISA fund transfer.

The agent that I spoke with was very knowledgeable and was able to deal with the transfer of funds as requested. Reviewed on: 4th November 2024

Long wait to served as only I person behind counter

Long wait to served as only I person behind counter Reviewed on: 4th November 2024

Friendly fast and efficient.

Friendly fast and efficient. Convenient local branch and open when i need it. Reviewed on: 4th November 2024

I’m very happy with the help I received the man told...

I’m very happy with the help I received the man told me everything I needed to know Reviewed on: 4th November 2024

Changed one account to a savings account.

Changed one account to a savings account. Excellent help from staff Reviewed on: 4th November 2024

Poor customer service and product knowledge of staff...

Poor customer service and product knowledge of staff in Bishops Stortford branch. Unable to effectively answer account maturity query and app questions. A lot of work required here to improve. Reviewed on: 4th November 2024

Ok, pleased the security screens have now been removed

Ok, pleased the security screens have now been removed Reviewed on: 4th November 2024

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