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Malcolm

Total reviews written

Helpful marks given to their reviews

276

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All reviews (8)

Review of the Zopa, Cash ISA:

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Competitive product easy to operate on app

Competitive product easy to operate on app Reviewed on: 28th February 2025

Review of the Chip, Savings App:

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Competitive products accessible via easy to use app

Competitive products accessible via easy to use app Reviewed on: 26th February 2025

Review of the Saffron Building Society, Savings:

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Poor customer service and product knowledge of staff...

Poor customer service and product knowledge of staff in Bishops Stortford branch. Unable to effectively answer account maturity query and app questions. A lot of work required here to improve. Reviewed on: 4th November 2024

Review of the Allianz, Car insurance:

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Avoid at all costs

Wanted to speak to someone about altering my existing car insurance as I had bought a new car. Told I cannot speak to anyone as all done online. Did not want to interact online so told to cancel policy. Allianz have no concept of customer service or meeting customer needs. Reviewed on: 3rd September 2024

Review of the Saffron Building Society, Savings:

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Poor experience in branch.

Poor experience in branch. They seem inadequately trained in proceedures resulting in numerous visits to Bishops Stortford branch and calls to your head office to obtain desired transactions. Frustrating and unnecessary waste of time Reviewed on: 11th March 2024

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