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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.55 (3584 reviews)

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4.47

Based on 3,584 reviews, last reviewed 20th Dec 2024

8% decrease in 5 star reviews

in the past 90 days

25% increase in 1 star reviews

in the past 90 days

75%

13%

Latest highest rating:

5

SavingsAdvice Ian Clibben from the Royston branch gave me some good advice about ISA savings account of which i have signed up to. Reviewed on: 20th December 2024

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3584)

Review of the Saffron Building Society, Savings:

Always friendly and helpful.

Always friendly and helpful. Sometimes a bit short staffed! Reviewed on: 11th December 2024

Competitive rates & friendly staff

Freddie was very helpful and was able to swap accounts upon maturity. No admin from me required. Marvellous Reviewed on: 4th November 2024

Always professional and friendly service

Always professional and friendly service Reviewed on: 4th November 2024

Excellent monthly savings rate!

Excellent monthly savings interest rate with a good maximum of £500 permitted per month. Much better than other providers. Was able to benefit from this despite not having to open a Current Account with them, which was a bonus, although initially, I could only invest £50 per month for a year. But still a great deal. They rewarded me for my loyalty, which is very rare these days. Customer service agents are, friendly, and knowledgeable. Response times are very quick if you have any queries, and easy but safe access to online accounts is another added bonus. Highly recommend. Reviewed on: 3rd November 2024

easy mover

transfer to new account was very fast over the phone Reviewed on: 2nd November 2024

Always polite, & most importantly on the high street...

Always polite, and most importantly on the high street and open to enable proper service in person - rare these days. Reviewed on: 1st November 2024

Excellent Customer service at Colchester

Fantastic customer service at Colchester Reviewed on: 31st October 2024

Judy was very helpful and freindly

Judy was very helpful and freindly Reviewed on: 31st October 2024

Friendly helpful staff.

Friendly helpful staff. Understood best means of giving financial advice for my situation Reviewed on: 30th October 2024

Fantastic help. Thanks to Florine, nathalie and kate.

Florine, Natalie and Kate were really helpful and patient. I had a really complicated request and with perseverance and patience it all got sorted satisfactorily. Thank you so much. had issue with my sons moving to Australia. Also with a name change on my account. Reviewed on: 30th October 2024

Great customer service

I have recently opened a Members savings account. Communication is immediate and I have found opening the account relatively straightforward. I do not live near to Essex, so cannot visit a branch and rely on postal or telephone contact: I have always found this to be easy, and the advisors I have spoken to over the telephone to be readily available to help me and seek the best options to get the most out of my savings accounts. Reviewed on: 29th October 2024

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