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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.57 (3794 reviews)

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4.52

Based on 3,794 reviews, last reviewed 7th Feb 2025

28% increase in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

78%

12%

Latest highest rating:

5

Bishops Stortford Branch - Friendly staff and effici... Bishops Stortford Branch - Friendly staff and efficient - Reviewed on: 7th February 2025

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Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3794)

Review of the Saffron Building Society, Savings:

always had positive experiences in person and by pho...

always had positive experiences in person and by phone - local branch with good opening hours, service is very fast, staff are knowledgeable, professional and helpful. We have a number of savings account with a passbook, and I like that we have a passbook. I like to bring my son in with me, so he can see and get used to the saving ethos, and the stay are always super nice to him, and make a big deal of encouraging his saving and putting money into his savings. The branch is very recently refurbished and really warm and welcoming. Reviewed on: 17th January 2025

Excellent service

Excellent service by very nice people at Royston and the wider team Reviewed on: 23rd January 2025

Excellent service from very nice people

Excellent service from very nice people Reviewed on: 23rd January 2025

Simply the best!

Freddie was polite knowledgable great advert for Saffron. He was.clear and concise fantastic service. Reviewed on: 23rd January 2025

Savings Meeting

Was greeted very pleasantly,Chelsea introduced herself. The whole meeting went really well,all my questions were answered and shecnade me feel very much at ease. Chelsea has excellent customer service skills and is very knowledgeable. Reviewed on: 22nd January 2025

Excellent service always.

Excellent service always. Very nice people Reviewed on: 22nd January 2025

Very good customer service.

Very good customer service. Very nice people Reviewed on: 22nd January 2025

Saffron is Excellent.

Phone staff at Saffron are always so friendly and helpful. They know their products well and always try to help you get the most out of your savings. Reviewed on: 22nd January 2025

w/d and transferred money and asked questions in reg...

w/d and transferred money and asked questions in regards to rates Reviewed on: 22nd January 2025

Customers are always friendly and ready to interact.

Customers are always friendly and ready to interact. Very easy to have conversations Reviewed on: 22nd January 2025

Like the new branch, staff are lovely and polite

Like the new branch, staff are lovely and polite Reviewed on: 22nd January 2025

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