Write a review

Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.55 (3585 reviews)

View other Saffron Building Society products

4.48

Based on 3,585 reviews, last reviewed 4th Jan 2025

27% decrease in 5 star reviews

in the past 90 days

25% increase in 1 star reviews

in the past 90 days

75%

13%

Latest highest rating:

5

Job done Achieved my objective - the staff member was friendly (without being overly familiar), friendly, patient, so it got done quickly and comfortably (i.e.... Read more Reviewed on: 4th January 2025

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

Read all reviews See your review

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3585)

Review of the Saffron Building Society, Savings:

I’ve been a member for more years than I can remembe...

I’ve been a member for more years than I can remember, always found the staff to be helpful and friendly. Reviewed on: 4th September 2024

Fantastic help. Thanks to Florine, nathalie and kate.

Florine, Natalie and Kate were really helpful and patient. I had a really complicated request and with perseverance and patience it all got sorted satisfactorily. Thank you so much. had issue with my sons moving to Australia. Also with a name change on my account. Reviewed on: 30th October 2024

Great customer service

I have recently opened a Members savings account. Communication is immediate and I have found opening the account relatively straightforward. I do not live near to Essex, so cannot visit a branch and rely on postal or telephone contact: I have always found this to be easy, and the advisors I have spoken to over the telephone to be readily available to help me and seek the best options to get the most out of my savings accounts. Reviewed on: 29th October 2024

Cashier knowledge

Pleasant cashier but gave me wrong interest rate Reviewed on: 28th October 2024

online services help

Had to contact as could access online services. Got led through the process and my access resolved. Reviewed on: 28th October 2024

All staff are very friendly and helpful.

All staff are very friendly and helpful.Also very friendly. Reviewed on: 28th October 2024

Excellent staff

Only dealings I have are with in branch staff and they have always been polite and very helpful. Reviewed on: 28th October 2024

Excellent interest rates.

Excellent interest rates. Always very helpful with queries. Reviewed on: 28th October 2024

Good customer rewards and easy to open accounts

Good customer rewards and easy to open accounts Reviewed on: 28th October 2024

Savings Account Advice

Enquired about savings accounts and got all the information I needed to make an informed decision. Reviewed on: 28th October 2024

Need more staff...

One customer in front of me, at the counter when I entered. 30 minutes before I was finished..Only one person dealing with customers....supervised as only a new starter. Reviewed on: 28th October 2024

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Saffron Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub