Smart Money People Logo

Saffron Building Society: Savings reviews

4.54
Based on 3,951 reviews, last reviewed 5th Mar 2025
79% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
12%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Saffron have always been very productive and helpful... Saffron have always been very productive and helpful during my time as a member (which is a long time!) Reviewed on: 5th March 2025
Verified source

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024
Malcolm Chester's avatar
Malcolm Chester

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3951)

Review of the Saffron Building Society, Savings:

I visited the Colchester office and as a new custome...

5
I visited the Colchester office and as a new customer I am very impresse……..I have been looking for new building societies and it is important to me to speak to someone in person…….All staff are friendly and couldn’t be more patient in answering my many questions. Couldn’t recommend enough in comparison to others close by!!!! Reviewed on: 10th September 2024

Financial wellbeing review with Emily

5
Came in for a financial wellbeing review with Emily and Natalie. Had a lovely cup of tea and great company Reviewed on: 19th February 2025

Always wonderful and served with a smile

5
Always wonderful and served with a smile Reviewed on: 19th February 2025

Amazing Flo ..!

5
Flo was brilliant, seen her a few times and always excellent and attentive. She remembered something we spoke about last week and asked me how it went…! You don’t get that very often from shops banks or stores … keep hold of her in your branch she’s brilliant Reviewed on: 19th February 2025

Advisor clear and helpful with options explained.

4
Advisor clear and helpful with options explained. Reviewed on: 19th February 2025

Great Customer Service and Value for Money

4
Great customer service and value for money, Max helped me with my transactions quickly and efficiently Reviewed on: 18th February 2025

Lauren was absolutely amazing, very knowledgeable an...

5
Lauren was absolutely amazing, very knowledgeable and helpful. Reviewed on: 18th February 2025

Very helpful and bubbly lady!!

5
Very helpful and bubbly lady. All staff are nice Reviewed on: 18th February 2025

Contact centre always the best.

5
Contact centre always the best. Happy to help, go the extra mile. They are best place for my money Reviewed on: 18th February 2025

Saffron Walden staff

5
Very warm welcome and conversations always asking how I am. Very kind in Saffron Walden branch. Banking with Saffron since 1980s. Reviewed on: 18th February 2025

New savings account

5
Excellent service from customer service at Saffron building society. Very helpful and friendly Reviewed on: 18th February 2025

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Saffron Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products