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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.57 (3805 reviews)

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4.52

Based on 3,805 reviews, last reviewed 12th Feb 2025

12% increase in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

78%

12%

Latest highest rating:

5

Excellent customer service Jess was a friendly, knowledgeable and business-like. She dealt with my queries efficiently and promptly. The phone was answered quickly. Thank you. Reviewed on: 12th February 2025

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3805)

Review of the Saffron Building Society, Savings:

very patient and helpful advisor

very patient and helpful advisor Reviewed on: 6th November 2024

Like the new branch, staff are lovely and polite

Like the new branch, staff are lovely and polite Reviewed on: 22nd January 2025

visited the ware branch lovely service and so happy...

visited the ware branch lovely service and so happy to have them on the high street Reviewed on: 22nd January 2025

Good, had a wait a little bit to be served but helpf...

Good, had a wait a little bit to be served but helpful staff. Reviewed on: 22nd January 2025

I am a new customer to Saffron and my account was op...

I am a new customer to Saffron and my account was opened straight away for me which is excellent. I appreciate being able to speak to someone face to face as many banks this is not possible. Reviewed on: 22nd January 2025

Very helpful staff, great service with all questions...

Very helpful staff, great service with all questions answered Reviewed on: 22nd January 2025

Very pleasant, helpful.

Very pleasant, helpful. Bronwen was very helpful. Reviewed on: 22nd January 2025

Knowledgeable staff always helpful and friendly

Knowledgeable staff always helpful and friendly Reviewed on: 22nd January 2025

Good service, always has been, sociable, enjoy comin...

Good service, always has been, sociable, enjoy coming to branch Reviewed on: 22nd January 2025

Staff very helpful, understanding, efficient and pat...

Staff very helpful, understanding, efficient and patient. Reviewed on: 22nd January 2025

Visited the ware branch for an appointment it was lo...

Visited the ware branch for an appointment it was lovely to sit down and talk over all my accounts in such a welcoming environment I came out of the appointment having a better understanding on my savings. Reviewed on: 22nd January 2025

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