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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.55 (3585 reviews)

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4.48

Based on 3,585 reviews, last reviewed 27th Dec 2024

21% decrease in 5 star reviews

in the past 90 days

25% increase in 1 star reviews

in the past 90 days

75%

13%

Latest highest rating:

5

Very good service staff very helpful and friendly Very good service staff very helpful and friendly Reviewed on: 27th December 2024

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3585)

Review of the Saffron Building Society, Savings:

great relationship

We recently opened a savings account with Saffron. We are a registered charity so not many options were available to us. Saffron were great from start to finish. Everyone we dealt with were both polite and very helpful. We hope this is a long and fruitful relationship. Reviewed on: 12th December 2024

Sorted what I asked for with a polite and positive m...

Sorted what I asked for with a polite and positive manor, well done. Reviewed on: 21st October 2024

Excellent service from the call handler

Excellent service from the call handler that dealt with my query (and I didn't have to wait for my call to be picked up). The interaction was friendly and professional. I was very please with the way it was all handled. Reviewed on: 21st October 2024

I find your rates to be good but not exceptional, ot...

I find your rates to be good but not exceptional, otherwise you would have got a 5* rating. Service is just fine and great web service but just push the interest rates up a little please Reviewed on: 21st October 2024

My questions were answered and the relevant paperwor...

My questions were answered and the relevant paperwork proformas provided. Having now completed the information requested I need to revisit the branch to apply for the accounts. Reviewed on: 21st October 2024

Conveniently positioned in the high street.

Conveniently positioned in the high street. Comfortable, pleasant office. Selection of savings to choose from depending on the length of time you tie up your money. helpful and pleasant staff. Reviewed on: 21st October 2024

The staff at Saffron are lovely

The staff at Saffron have given me a whole new view of Essex. They are helpful, professional and patient. Reviewed on: 21st October 2024

All Excellent!

All Excellent! No complaints. Good service. Reviewed on: 21st October 2024

welcoming customers who don't do online banking

Easy to contact by phone, competitive interest rates and you still have accounts that can be opened/managed by post and phone. Thank you very much Reviewed on: 21st October 2024

Visited Royston branch all the staff are brilliant a...

Visited Royston branch all the staff are brilliant and really care about their customers Reviewed on: 21st October 2024

Savings account

Customer service was speedy and efficient. Reviewed on: 21st October 2024

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