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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.55 (3586 reviews)

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4.48

Based on 3,586 reviews, last reviewed 4th Jan 2025

26% decrease in 5 star reviews

in the past 90 days

25% increase in 1 star reviews

in the past 90 days

75%

13%

Latest highest rating:

5

Job done Achieved my objective - the staff member was friendly (without being overly familiar), friendly, patient, so it got done quickly and comfortably (i.e.... Read more Reviewed on: 4th January 2025

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3586)

Review of the Saffron Building Society, Savings:

Excellent customer service but ...

Excellent customer service and decent website but low interest rates. Lack of monthly interest accounts. App is not really good and won't work on my phone even though it has the up to date software. Did ask about it but got nowhere. Also website not designed for smartphone and have to use it in desktop mode. Did ask but got nowhere. Reviewed on: 13th September 2024

Decent rate, no issues so far, app is easy to...

Decent rate, no issues so far, app is easy to use Reviewed on: 11th December 2024

Very helpful young man and very pleasant

Very helpful young man and very pleasant Reviewed on: 11th December 2024

Very helpful young man and very pleasant

Very helpful young man and very pleasant Reviewed on: 11th December 2024

Amazing and fantastic service

Lauren and her team were absolutely amazing from the minute I walked in the Colchester branch. Lauren took her time out to help and assist with all the queries and made sure I was undated at all points concerning the maturities and openings of my accounts. The whole team has made sure this has been a seamless transfer. I can not Thank you all enough xxx Reviewed on: 9th December 2024

Easy to deal with in branch, bit surprised to receiv...

Easy to deal with in branch, bit surprised to receive a cheque to close an account. Reviewed on: 5th December 2024

Getting to bank online and on app.

Getting to bank online and on app. I emailed the customer services and they said I had to call the call centre! Too much hassle. I should be able to register online. Reviewed on: 4th December 2024

Always very helpful and smiling.

Always very helpful and smiling. Helped me with switching my savings account. Reviewed on: 3rd December 2024

Saffron savings

Easy to deal with , pleasant helpful staff explain things fully .Good products competitive reliable. Reviewed on: 2nd December 2024

Great advice and service

My two year savings bond is due to mature on December 12 2024 and I was given excellent advice by staff at the Royston branch. I have now prepared for the majority of the funds to be transferred into a new one year bond with the interest paid into my bank account. Great service Reviewed on: 2nd December 2024

Customer service

I always find the telephone staff are courteous; ready to listen: understand whatever I need to know or need help with, be patient when I need extra explanation. It is a joy to save with the society Reviewed on: 2nd December 2024

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Saffron Building Society: Savings reviews

26% decrease in 5 star reviews

25% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Saffron Building Society Savings reviews (3586)

Excellent customer service but ...

Decent rate, no issues so far, app is easy to...

Very helpful young man and very pleasant

Very helpful young man and very pleasant

Amazing and fantastic service

Easy to deal with in branch, bit surprised to receiv...

Getting to bank online and on app.

Always very helpful and smiling.

Saffron savings

Great advice and service

Customer service

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