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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.55 (3583 reviews)

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4.47

Based on 3,583 reviews, last reviewed 19th Dec 2024

2% decrease in 5 star reviews

in the past 90 days

25% increase in 1 star reviews

in the past 90 days

75%

13%

Latest highest rating:

5

It was enhanced by friendly staff. It was enhanced by friendly staff. Reviewed on: 19th December 2024

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3583)

Review of the Saffron Building Society, Savings:

Felt like I was speaking to a family member

Very friendly customer service. Felt personal and connected. Reviewed on: 11th December 2024

I did not finish my chat and enquiries when the chat...

I did not finish my chat and enquiries when the chat expired, now cannot get back to the lady (Lauryn) I was chatting to, so frustrating. Reviewed on: 14th November 2024

Excellent Society

When dealing with Saffron Bdg Society one has the feeling of dealing with a friendly but efficient organisation that can be relied on.All the dealings I have had with them over the past two years have been excellent Reviewed on: 13th November 2024

Lyn was a great help explained everything perfectly

Lyn was a great help explained everything perfectly Reviewed on: 12th November 2024

excellent service

I have, sadly, just lost my husband. I found the service I received in dealing with his membership and transfer of monies excellent. kind and efficient Reviewed on: 12th November 2024

Contradictory information given by Saffron about an ISA

My experience is hopefully unusual. I had tried to pay money into my ISA, but received an email to say that money had been taken out of it. When I rang to query, I was told that mine is a fixed rate ISA, and I cannot pay any more into it. However, I had previously paid money into the ISA with no issues. So essentially I've been given contradictory information by Saffron, and do not understand what the status of my ISA is. I do feel that a building society should understand its own products, and be consistent. Reviewed on: 12th November 2024

Very helpful

Very helpful staff and very informative with information Reviewed on: 12th November 2024

Very quick and seamless experience

Very quick and seamless experience Reviewed on: 12th November 2024

enquiry re best action on maturity of ISA.

enquiry re best action on maturity of ISA. Staff member understand and confirmed my proposal was possible and arranged the transfer to a new ISA Reviewed on: 11th November 2024

my transaction...

The person who was at the counter did my transaction every quickly and seemed well informed on the process Reviewed on: 11th November 2024

It was easy to deal with as the agent was easy and g...

It was easy to deal with as the agent was easy and good help Reviewed on: 11th November 2024

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