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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.84 (5328 reviews)

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4.76

Based on 5,328 reviews, last reviewed 23rd Apr 2025

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

good renewal price. dont rip you off good renewal price. dont rip you off Reviewed on: 7th September 2024

Latest lowest rating:

1

Very disappointing!!!! Wont ever use again!!!! I offered my home and car insurance to Saga, purely by accident , but as a young 65 year old thought they’d offer a good deal. But how wrong was I. Ab... Read more Reviewed on: 23rd April 2025

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (5328)

Review of the Saga, Car insurance:

Saga 3 Year Fixed Price Cover

A wonderful 5 star product that gives you peace of mind Reviewed on: 11th September 2020

187% increase in prices - 2nd year Quote

!st year £345.09 second year quote £992.48. How can any business justify that! Stay well clear.187% increase in price Reviewed on: 8th March 2024

Poor Poor Saga

Run away from them, they leave u hanging out to dry Reviewed on: 14th February 2024

Took car insurance out at 8.

Took car insurance out at 8.00am hopping to be insured straight away as most insurers do it's now 2pm I have no response from all day not even a deposit confirmation I should be back at work tomorrow and don't know if I'm insured never had this in over 30 years of driving do not use this company Reviewed on: 15th January 2024

No communication spoken to different people every ti...

No communication spoken to different people every time no continuity and totally different offers absolutely terrible it FMG doesn’t work properly total disaster in trying to settle my car insurance claim Reviewed on: 15th January 2024

Horrendous Company, Stay Well Clear

Unfortunately this system doesn't allow you to give no stars as Saga's customer service is absolutely shameful and useless. Having spent an hour on the phone and being told there is no Manager in, they admit they work from home. This folks is why they don't answer your calls as they are working on the cheap whilst rinsing the older generation on renewals. STAY AWAY Reviewed on: 14th January 2024

We were on a 3 year fixed rate, when it was due to b...

We were on a 3 year fixed rate, when it was due to be renewed they wanted to put it up by approximately 6 x what we were paying with 18 years no claims and no change of address Reviewed on: 7th January 2024

Appalling customer service!

Been waiting for my car insurance renewal documentation ( on 3 year fixed). Have been chasing them and contacted online again today as only 15 days away. Told with underwriters and nothing they can do. Explained going away on holiday and need to get it sorted. Told nothing they can do. Asked to submit a complaint - told manager would contact me within 24 hours by email but he won’t be able to do anything. Worst customer service experienced by any company ever !!!!!! Reviewed on: 15th November 2023

Renewal of house insurance.

WHAT A RIP OFF. My 92 year old dads house insurance is up for renewal. He was on a 3 year plan. His insurance has gone up from £240 to £361. I don’t pay anywhere near that for my 5 bed house in Chester. They also think they are doing him a big favour by giving it to him fixed rate for 3 years. Hes never made a claim in his life. They know that most elderly folks will just renew because they can’t be bothered to shop around. I though they were here for the elderly not ripping them off. Buyers beware, shop around. Reviewed on: 11th November 2023

I'm really impressed.

I have 3 cars and I always shop around for insurance. Saga is very competitive and the service is excellent. If they're in the ballpark on price, I'd choose them because the service is so good. Reviewed on: 27th September 2023

best on the market

very affordable, perks included, would never think of going elsewhere :) Reviewed on: 19th September 2023

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