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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.84 (5331 reviews)

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4.76

Based on 5,331 reviews, last reviewed 14th Jun 2025

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Saga. Is human centric Having used more than a dozen different providers for vehicle insurance across thirty years nobody has even come close to Saga. You are treated as a h... Read more Reviewed on: 14th June 2025

Latest lowest rating:

1

Very disappointing!!!! Wont ever use again!!!! I offered my home and car insurance to Saga, purely by accident , but as a young 65 year old thought they’d offer a good deal. But how wrong was I. Ab... Read more Reviewed on: 23rd April 2025

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (5331)

Review of the Saga, Car insurance:

No Saga best price and cover!

Got a 3 yr deal on my Car Insurance same price for 3 years. No increases in premium or costs. Will be sad when the 3 years end. Reviewed on: 8th September 2023

Good service and very helpful on recent phone enquiry.

Good service and very helpful on recent phone enquiry. Reviewed on: 23rd August 2024

20 years no claims but they only provide 1 years proof

Car renewal came through 20% increase, this followed a 100% increase on a prior car that had been with them 3 years fixed. However what is really naughty is that having gone to them with 16 years no claims 4 years previously and having been claim free for 4 years they only give you one years no claims externally (although recognise 20 years in their quote). This smacks of a corrupt company trying to make it as difficult as possible to leave them BEWARE ! Reviewed on: 14th August 2024

. Totally rip off merchants

Just had my renewal quote for 2024. £1,101,39 . This is an 100% increase on last year when it was £551.63. Been with them for over fifteen years, never had a claim.had a quote from sixteen other companies all were in the region of£400 cheaper than saga. For a five star policy. What does that tell you. They are with doubt profiteering. Got a similar policy from LV insurance less than half the price. If your insurance is due for renewal I would suggest you shop around. Don’t get ripped off by saga. Reviewed on: 17th May 2024

187% increase in prices - 2nd year Quote

!st year £345.09 second year quote £992.48. How can any business justify that! Stay well clear.187% increase in price Reviewed on: 8th March 2024

Poor Poor Saga

Run away from them, they leave u hanging out to dry Reviewed on: 14th February 2024

Took car insurance out at 8.

Took car insurance out at 8.00am hopping to be insured straight away as most insurers do it's now 2pm I have no response from all day not even a deposit confirmation I should be back at work tomorrow and don't know if I'm insured never had this in over 30 years of driving do not use this company Reviewed on: 15th January 2024

No communication spoken to different people every ti...

No communication spoken to different people every time no continuity and totally different offers absolutely terrible it FMG doesn’t work properly total disaster in trying to settle my car insurance claim Reviewed on: 15th January 2024

Horrendous Company, Stay Well Clear

Unfortunately this system doesn't allow you to give no stars as Saga's customer service is absolutely shameful and useless. Having spent an hour on the phone and being told there is no Manager in, they admit they work from home. This folks is why they don't answer your calls as they are working on the cheap whilst rinsing the older generation on renewals. STAY AWAY Reviewed on: 14th January 2024

We were on a 3 year fixed rate, when it was due to b...

We were on a 3 year fixed rate, when it was due to be renewed they wanted to put it up by approximately 6 x what we were paying with 18 years no claims and no change of address Reviewed on: 7th January 2024

Appalling customer service!

Been waiting for my car insurance renewal documentation ( on 3 year fixed). Have been chasing them and contacted online again today as only 15 days away. Told with underwriters and nothing they can do. Explained going away on holiday and need to get it sorted. Told nothing they can do. Asked to submit a complaint - told manager would contact me within 24 hours by email but he won’t be able to do anything. Worst customer service experienced by any company ever !!!!!! Reviewed on: 15th November 2023

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