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Sainsburys Bank: Car Insurance reviews

Name: Car Insurance
Rating: 1.63 (156 reviews)

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1.54

Based on 156 reviews, last reviewed 23rd Dec 2024

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

12%

77%

Latest highest rating:

5

Easy and professional experience Easy and professional experience Reviewed on: 8th October 2024

Latest lowest rating:

1

Very bad experience I have with them. Very bad experience I have with them. Very rude customer service agents Reviewed on: 23rd December 2024

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About this product

Are you looking for a new car insurance provider? Make an informed decision by checking out the Sainsbury’s Bank car insurance reviews on Smart Money People. Our reviews are left by genuine Sainsbury’s Bank customers, to help you shop with confidence.

Sainsbury’s Bank was founded in 1997, providing a variety of banking services, as well as insurance policies for home, pets, travel, life and cars. Sainsbury’s Nectar Card holders can obtain an extra discount on their policies.

What’s important to you in a car insurance policy? Perhaps you want some additional add-ons, like breakdown and courtesy car cover. Or maybe you simply need the highest level of cover for the lowest cost? Do you require cover for your child’s car seat or cover for driving in Europe? Whatever your situation, check out the Sainsbury’s Bank car insurance reviews on Smart Money People to see how genuine customers have rated their policies.

Have you taken out a car insurance policy with Sainsbury’s Bank? Leave an honest review to help other drivers find their perfect policy. Did you have to make a claim on your policy, and if so, how well was it dealt with? Did you choose any additional add-ons, and were they worth the money? Whether good or bad, leave a Sainsbury’s Bank car insurance review on Smart Money People today. Together, we can increase trust and transparency in financial services.

Sainsburys Bank Car Insurance reviews (156)

Review of the Sainsburys Bank, Car Insurance:

Go elsewhere - not a credit to the Sainsbury brand.

Whilst their pricing is competitive, they seem to have almost no one available to answer simple queries. I had an issue confirming NCB's with them and had to call multiple times to try and get through but the line cuts off before you reach the support team ; one has a sense the system is entirely automated so is unable to cope with an inquiry - and that's as a a new customer. I should hate to have to process a claim with them ! Reviewed on: 3rd December 2024

Do Not Use!

Do not use them. If you need to call to resolve a problem they have created expect to wait on hold for 35 - 65 minutes. They have lost £2900 of my money, after a bodged balance transfer, missing since 05/6/18 and they refuse to do anything about it. Interest is accruing and they don't care. Reviewed on: 28th July 2018

Total lack of compasion and failure to supply as per T&C's of policy

I have been driving for 35 years, and have never been treated and dismissed as someone who knows nothing and treated like a fool and totally disrespected. Do not take out insurance my experience is car insurance with Sainsbury's Bank they sell you additional item such as courtesy car to ensure you receive the equivalent car as your but they take 3 days and many phone calls in which they continue to fob you off with anything but the equivalent to your car in regard to boot carrying space and seats. You make a complaint and to be told your complaint cant be upheld as they have done all they said they would but they haven't. they even lie about what cars are available to ensure they don't have to pay for the equivalent car to yours. My opinion is to stay well clear from such a shabby insurance organisation. Reviewed on: 27th July 2018

Rewards too

Good and reliable service always. Insurance is renewed automatically. Not had any issues. Reviewed on: 23rd August 2017

Great reliable cover

Sainsburys offer competiitive pricing and good solid customer service i reccomend to anyone. Reviewed on: 4th July 2017

Long process and high rates

I found it a longer process... Had to wait for paperwork in oost which told me rates. Rates were much higher than advertised. When i phoned they couldnt really explain why. I went with Zopa, a much more streamlimed service and much better rates. Reviewed on: 1st July 2017

Very unhelpful

Sainsbury's should just stick to selling their lovely food... the service was terrible. Reviewed on: 29th June 2017

Crazy made up prices

Year one was a fair price but when the renewal came through the price was doubled even though I gained an extra years ncb. I spoke to a manager to find out if they could give me a realistic price and all I got back was that's the best we can do for you. Loyalty certainly is not rewarded. Reviewed on: 29th June 2017

Sainsbury's car insurance

Easy and efficient customer experience! And even better competitive price. Would recommend! Reviewed on: 9th October 2016

Customer service as you'd expect

Great customer service, annual renewal actually close to last years premium, no hassle of needing to shop around as they are fair and offer great value! Reviewed on: 18th September 2016

Denied liability on first ever claim having been with them for years

We had an engine fire. Sainsbury's have denied liability. The policy terms don't justify this but they have not really engaged with my complaints about their errors. I am now going to the Financial Services Ombudsman. Awful hassle. Avoid. Reviewed on: 13th September 2016

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