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Sainsburys Bank: Nectar Credit Card reviews

2.89
Based on 94 reviews, last reviewed 21st Nov 2024
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
26%
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23%
See only 3 star reviews
6%
See only 2 star reviews
9%
See only 1 star reviews
36%

Latest highest rating:

4

Generally good I’ve been a customer for several years and on the whole have had a good experience. It is sometimes inconvenient that online customer experience is li... Read more Reviewed on: 24th August 2024
Rhiannon 's avatar
Rhiannon

Latest lowest rating:

1

Broken Online Account Reset & Call Centre! Broken! Cant reset my logon details as the online system rejects my valid details for credit card & loan (via mobile or laptop). Cant use the call c... Read more Reviewed on: 21st November 2024
Har's avatar
Har

About this product

Sainsburys Bank Nectar Credit Card reviews can help you to find out about the pros and cons of the Sainsbury's Nectar credit card. What kind of features do Sainsburys Bank customers like? Find out more about the Sainsburys Bank Sainsbury's Nectar Credit Card by reading our trusted Smart Money People reviews. You can also write your own Sainsburys Bank Sainsbury's Nectar Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Sainsburys Bank Nectar Credit Card reviews (94)

Review of the Sainsburys Bank, Nectar Credit Card:

Great

5
Good company, happy to use their products and I have for a long time. Reviewed on: 8th February 2023

Broken Online Account Reset & Call Centre!

1
Broken! Cant reset my logon details as the online system rejects my valid details for credit card & loan (via mobile or laptop). Cant use the call centre as it offers no option to connect to online banking support. Cant go via call centre credit card support as no phone options exist. Cant go via call centre loan support support as they direct you to online reset - which doesn't work. Useless! Reviewed on: 21st November 2024

Generally good

4
I’ve been a customer for several years and on the whole have had a good experience. It is sometimes inconvenient that online customer experience is limited, requiring ringing helplines and staying on hold for a long time. Reviewed on: 24th August 2024

Sainsbury Credit Card allows me to pur...

5
I have Sainsbury Credit Card and it allows me to purchase my daily needs and earn Nectar points as well which I use to redeem groceries and stuff. It allows me to shop and spend for necessities and I can pay back interest free at a certain time. Reviewed on: 15th June 2024

The app is really easy to use

5
The app is really easy to use to check my balance and payments. Reviewed on: 10th June 2024

Unintelligent security

2
I only have a card for the nectar points but the security is ridiculous. If I add a £1 item to my sainsbury order of over £100 I have to through the same security as if I just spent £500! WithAI shouldn't it realise I make a Sainsbury shopping order every week delivered to my registered address, and if I add an item I am not creating a fraud!!! Reviewed on: 27th May 2024

I earn nectar points and their security is very stro...

5
I earn nectar points and their security is very strong I get text messages for every transaction. Payment process is simple and customer service is excellent. It's accepted everywhere, the app is very user friendly. I never had any issues, been using this credit card for years. Reviewed on: 23rd May 2024

Application went smoothly, no problems at all.

4
Application went smoothly, no problems at all. Reviewed on: 23rd February 2024

Nectar Card - It's DISCRIMINATION

1
Having shopped in Sainsbury's for 30 years, and with 10s of thousands of points on my nectar card, I am told that "The double up offer is by invitation only, the computer sends out random emails, and you may or may not get invited". I haven't been. Great. So someone who pops in occasionally gets invited, and I get NOTHING for my 30 years of loyalty. What a stupid system of blatant discrimination that is. Since it's clear that Sainsbury's don't value me as a customer, I won't be shopping in Sainsbury's again unless I get the invitation. Reviewed on: 22nd November 2023

Thiefs

1
Have a 0% agreement with Sainsburys until 2024. They keep trying to charge me hundreds of pounds interest each month even though the card isn't used at all, I am purely paying the balance off on the transfer. AVOID AT ALL COSTS Reviewed on: 30th August 2023

Credit card with rewards

5
I've had this credit card for about 5 years and everything has always run really smoothly. Plus I get extra Nectar points every month which help with my shopping bill Reviewed on: 1st June 2023

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