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Sainsburys Bank: Nectar Credit Card reviews

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2.78
Based on 96 reviews, last reviewed 29th Mar 2025
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37%

Latest highest rating:

4

Sensational 0% balance offer I've had the credit card for a while now, and although the website is *reasonably* easy to deal with, it isn't perfect. The main reason for me reviewi... Read more Reviewed on: 27th February 2025
Darran Hickey's avatar
Darran Hickey

Latest lowest rating:

1

£5000 spend not at Sainsburys you get £5 in nectar p... £5000 spend not at Sainsburys you get £5 in nectar points. Pointless Reviewed on: 29th March 2025
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Joe w
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About this product

Sainsburys Bank Nectar Credit Card reviews can help you to find out about the pros and cons of the Sainsbury's Nectar credit card. What kind of features do Sainsburys Bank customers like? Find out more about the Sainsburys Bank Sainsbury's Nectar Credit Card by reading our trusted Smart Money People reviews. You can also write your own Sainsburys Bank Sainsbury's Nectar Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

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Sainsburys Bank Nectar Credit Card reviews (96)

It shouldn't take five months...

2
… to fix the OnLine "Make a Payment" screen. Reviewed on: 23rd November 2019
NormanAHudson's avatar
NormanAHudson

Hassle free!

5
Never had a problem with them, I'm constantly getting an additional limit and I love knowing that I'm earning Nectar points as well. Reviewed on: 9th June 2019
PrincessDS's avatar
PrincessDS

I always always recommend Sainsburys for best Apr offere

5
Saunsburys customer service is always excellent and they were the only company who offered a payment holiday when I needed a payment break when changing jobs. Such lovely staff who are always helpful. Reviewed on: 4th June 2019
Wendy's avatar
Wendy

Great Card - poor admin

4
0% Interest for 30 months plus a high limit is really useful; the best I found. But their website is terrible, sadly. Hard work viewing transactions, and I've found statement reminders are a bit hit or miss, plus the statements themselves aren't often published on time. Could do with a massive overhaul, and/or an app. Reviewed on: 15th April 2019
Stuart Blundell's avatar
Stuart Blundell

Incompetent bank

1
They make it very difficult to use their online banking service - when it comes to trying to get your money out. Several unnecessary validations are needed that mean your instant access account is not really instant access it's a month's notice account. Very dodgy bunch. Stay well clear to avoid stress. Reviewed on: 12th November 2018
John's avatar
John

Appalling

1
Blocked my card for no reason. Terrible customer service and very rude Reviewed on: 30th October 2018
Sunny's avatar
Sunny

Have stopped getting Nectar points fro my spending

2
Have had a SB Nectar card for several years and got a monthly credit of points for usage of the card. In July they changed the design of the statements and I stopped being credited with my points. The points reconciliation was missing from the July & August statements and then reappeared in September but did not make much sense. I called them, had to wait a long time to get through to a person and then was told there was a problem which they were sorting out. A month later and I am now missing 4 months worth of points. Very poor service from a reputable company like Sainsburys. Reviewed on: 22nd October 2018
TerryM's avatar
TerryM

Terrible customer service

1
Terrible customer service Still waiting for a response to a written complaint made in July. They sent me a reference number but nothing since despite two email reminders and three messages left via on line banking. Sainsbury obviously care nothing about their customers. Time to change banks I think. Reviewed on: 10th October 2018
Karen H's avatar
Karen H

Incompetent

1
Unbelievable incompetence and couldn't give a damn attitude. A mistake by them took months to sort out, eventually the mistake was found by a RIVAL bank. Telephone contact often took between 30 minutes and 1 hour. Not even an apology from them. I've just cancelled this card and will never use this bunch again. Time after time they said there was nothing wrong with their transactions, for weeks and weeks, yet they had transposed one digit and sent £2,900 to a random account. Reviewed on: 2nd September 2018
edin's avatar
edin

No app & a lot of hard work...

2
Although applying for the account online took a couple of minutes, it took nearly 3 weeks for the paperwork to arrive & activating the card / signing up for online banking was more hard work than it needed to be. I do like the text reminders for payments but this was one of those cards where I watched daily for the payment to leave my account (even after I checked over the phone & via social media) - I just didn't trust that it was in place. Having moved from a bank with an app, I miss it! Reviewed on: 13th August 2018
Michael Harris's avatar
Michael Harris

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