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Sainsburys Bank: Nectar Credit Card reviews

2.89
Based on 94 reviews, last reviewed 21st Nov 2024
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
26%
See only 4 star reviews
23%
See only 3 star reviews
6%
See only 2 star reviews
9%
See only 1 star reviews
36%

Latest highest rating:

4

Generally good I’ve been a customer for several years and on the whole have had a good experience. It is sometimes inconvenient that online customer experience is li... Read more Reviewed on: 24th August 2024
Rhiannon 's avatar
Rhiannon

Latest lowest rating:

1

Broken Online Account Reset & Call Centre! Broken! Cant reset my logon details as the online system rejects my valid details for credit card & loan (via mobile or laptop). Cant use the call c... Read more Reviewed on: 21st November 2024
Har's avatar
Har

About this product

Sainsburys Bank Nectar Credit Card reviews can help you to find out about the pros and cons of the Sainsbury's Nectar credit card. What kind of features do Sainsburys Bank customers like? Find out more about the Sainsburys Bank Sainsbury's Nectar Credit Card by reading our trusted Smart Money People reviews. You can also write your own Sainsburys Bank Sainsbury's Nectar Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

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Sainsburys Bank Nectar Credit Card reviews (94)

Efficient service

4
Helpful staff, answered all questions, and friendly service. Reviewed on: 24th December 2015

Great customer service

4
Really impressed when I tried to set up payment online - I couldn't set it up properly so rang up to spoke to someone who was very patient and knowledgeable. Reviewed on: 24th October 2015

Good over the phone service

4
Really quick and efficient over the phone service to set up this credit card - not something that is all that common with banks these days. Reviewed on: 26th August 2015

Grreat customer service

4
When checking my monthly bill, I noticed two interest charges (one after the other). They were both small amounts (below £5) but I was not expecting them as it was my last month of 0% interest. So I sent them an email asking for an explanation. They responded the next day with a explanation which showed that I was at fault but that they were going to reimburse me anyway. I was very impressed by the speed and generosity of their response. Definitely in my good books for a while. They just need to sort out their online banking interface hehe. Reviewed on: 26th August 2015

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