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Santander: Basic Current Account reviews

Name: Basic Current Account
Rating: 3.91 (289 reviews)

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3.86

Based on 289 reviews, last reviewed 13th Feb 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

51%

20%

14%

12%

Latest highest rating:

5

I have been using my Santander account for 9 years now. I have been using my Santander account for 9 years now. Security is top notch, and that is very important. Reviewed on: 17th January 2025

Latest lowest rating:

1

Avoid having a bank with Santander You cannot make payments above £2000. Even if your payment limit it set to higher they will block your account. They make you call them but don’t have... Read more Reviewed on: 13th February 2025

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About this product

The Santander Basic Current Account is suitable for everyday banking needs. The account is designed for anyone new to the UK or with a poor credit history. Online and mobile banking options are available and account holders can withdraw fee-free cash from Santander cash machines when abroad. With Santander’s free rewards service, Basic Current Account customers can also access cashback, vouchers and prize draws.

It’s important to find the right bank account for your needs. Choosing a suitable account can become more difficult if you’re new to the country or have a poor credit rating. Learn how well Santander serves this demographic by reading our Santander Basic Current Account reviews.

Learn about existing account holders’ circumstances and why the Basic Current Account has worked for them. Find out about the sign-up process and how supportive Santander’s customer service team is. Read about the different perks available with the free rewards service. Learn more about the mobile banking app and the features it provides. Make an informed decision about your new bank account by reading our Santander Basic Current Account reviews.

If you have a Basic Current Account, share your experience with our Smart Money People community. How long have you had your account and is it your main bank account? Why did you choose the Basic Current Account and have you been satisfied so far? What’s your favourite feature of the account and is there anything you feel could be improved? Don’t forget to include any experiences you’ve had with the customer service team. Whether good or bad, write an honest Santander Basic Current Account review today. Together, we can help people like you make better financial decisions.

Santander Basic Current Account reviews (289)

Review of the Santander, Basic Current Account:

Highly recommend

Santander is the only bank I've ever been with since being 14 years old and I've never had a problem with them,vert safe and reliable with your money Reviewed on: 26th March 2023

Beaurocratic, slow, old school

Santander have a big issue when it comes to UI/UX. They lag behind competitors when it comes to mobile banking. Their structuring of what should be simple accounts is sub-par. Their approach to digital is archaic. Staff are consistently uninformed of products and procedures. Over reliance on forms and paperwork is off putting in dealing with them. Reviewed on: 25th February 2021

Great Banking and Customer Service

I've banked with Santander for many years and have always found my banking needs have been met in an efficient and accessible way and the Customer Service is always extremely good. I'm always informed of any changes or communications that I need to know about and the online banking is easy to use and fully comprehensive. I was even offered the chance to change to a different type of current account, so that my overdraft charges would be capped at a certain amount, saving me a lot of money, when the new Banking Overdraft Fees regulations changed last year. A very happy customer. Reviewed on: 22nd February 2021

Santander Current Account

Can't be faulted, good customer service and good online functionality Reviewed on: 18th February 2021

Best bank & customer service

I’ve been with the bank for over 40yrs and always received a warm friendly service Reviewed on: 18th February 2021

Fantastic Bank

Santander are a fantastic bank. They helped me when no other bank would support me. Since being with them my life has go better. They have fantastic staff who support you all the way Reviewed on: 17th February 2021

Simple and professional

Been easy to open an current account quick and simple Reviewed on: 16th February 2021

Easy

Love the app and the cards and my account Reviewed on: 5th February 2021

bad service in branch

you have to wait to long to be served Reviewed on: 17th September 2020

Supporting

Very supportive. Open to suggestions to customer support. Review and keep track of account information. Reviewed on: 19th June 2020

Great Current Account

Never any issues, always a pleasure to deal with Reviewed on: 28th April 2020

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