Write a review

Go to business site

Santander: Basic current account reviews

Name: Basic current account
Rating: 4.35 (332 reviews)

View other Santander products

4.35

Based on 332 reviews, last reviewed 23rd Apr 2026

11% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

53%

20%

13%

11%

Latest highest rating:

4

Standard current account. Standard current account. 0% interest on balances, with charges on an overdraft. Online banking is Ok and fairly easy to use Reviewed on: 23rd April 2026

Latest lowest rating:

2

The current account does everything you need it too... The current account does everything you need it too the main issue is the complete lack of people available to see in branch. By the time you have com... Read more Reviewed on: 16th April 2026

Read all reviews Write a review

About this product

The Santander Basic current account is for people who’ve been turned down for another current account, have a poor credit history, or are new to the UK for work or study.

The Basic current account has a contactless debit card, basic banking facilities, mobile banking as well as no fees for using Santander cash machines abroad.

Santander Basic account reviews help you find out what it’s really like to be a customer. If you’ve used Santander before, you can also leave a review and share your experience.

Review Santander: Basic current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Santander Basic current account reviews (332)

Santander Curent bank account.

Santander is always there for me and they give me a sense of belonging. Reviewed on: 26th March 2026

Easy - never had any issues.

Easy - never had any issues. Good service. Online banking works well. Visited branch once and got what I needed. My wife also has Santander and I moved across and got £200 welcome bonus which was nice. Reviewed on: 25th March 2026

Efficient Banking

Always had good response from enquiries. Account handled efficiently and up to date. Reviewed on: 25th March 2026

I always consistently find the customer service at S...

I always consistently find the customer service at Santander Bank as really very good Reviewed on: 24th March 2026

Santander in France

As I live in France, Santander has maintained my account despite Brexit with efficiency and good service. All calls are acknowledged by their team and their online service is second to none. Reviewed on: 23rd January 2026

A BREATH OF BANKING FRESH AIR

Joined Santander about 16 years ago and have never failed to be impressed. No excuses, no fudging, no hard sell - just a friendly and efficient banking service. I have had other accounts elsewhere but none as good as this Reviewed on: 23rd January 2026

Been a customer for 20 years.

Been a customer for 20+ years. Very little rewards for that and main reason I haven’t change my current account is admin time. However app is good and easy to use, gets regular updates, and is laid out a lot better than other major banks. Reviewed on: 23rd January 2026

A no brainer.

A no brainer. Make good interest on the 123 account every month. Very stable bank Reviewed on: 23rd January 2026

Easy to use

As banks are online more these days I find they are very easy to navigate especially for someone like me who’s not very good with technology.well set out great experience Reviewed on: 23rd January 2026

Excellent service all round

I have been with Santander for about 10 years now and they have been available for any issues and resolved them straight away. I completely trust them and their customer service. It is easy to recommend them Reviewed on: 23rd January 2026

Do you have a different Santander product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Current Accounts
from London Community Credit Union 3.56 from 3 reviews
Current Account
from ICICI Bank 4.12 from 2 reviews
Select Account
from NatWest 4.30 from 716 reviews

Want to see more from Santander?

Cash ISA
from Santander 4.35 from 81 reviews
Zero Credit Card
from Santander 4.26 from 21 reviews
Choice Current Account
from Santander 4.25 from 22 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub